
:root{
  --bg:#071018;--bg-deep:#040a10;--surface:#0d1924;--surface-2:#112231;--surface-3:#152a3b;
  --text:#f1f5f9;--muted:#9fb0be;--line:rgba(255,255,255,.09);--line-strong:rgba(255,255,255,.16);
  --accent:#62a8ff;--accent-soft:rgba(98,168,255,.14);--max:1180px;--radius:18px;--shadow:0 24px 70px rgba(0,0,0,.28)
}
*{box-sizing:border-box}html{scroll-behavior:smooth}body{margin:0;background:var(--bg);color:var(--text);font-family:Inter,ui-sans-serif,-apple-system,BlinkMacSystemFont,"Segoe UI",sans-serif;line-height:1.65;-webkit-font-smoothing:antialiased}a{color:inherit;text-decoration:none}img,svg{max-width:100%}button,input{font:inherit}
body.theme-cx{--accent:#62a8ff;--accent-soft:rgba(98,168,255,.14)}body.theme-qa{--accent:#4dd4b3;--accent-soft:rgba(77,212,179,.13)}body.theme-id{--accent:#b49cff;--accent-soft:rgba(180,156,255,.14)}body.theme-ux{--accent:#ff9c73;--accent-soft:rgba(255,156,115,.14)}body.theme-creative{--accent:#f2c45c;--accent-soft:rgba(242,196,92,.13)}
.site-header{position:sticky;top:0;z-index:50;background:rgba(4,10,16,.86);backdrop-filter:blur(18px);border-bottom:1px solid var(--line)}.nav-shell{max-width:var(--max);margin:auto;padding:15px 24px;display:flex;align-items:center;justify-content:space-between;gap:28px}.brand{display:flex;align-items:center;gap:12px}.brand-mark{width:38px;height:38px;border-radius:12px;display:grid;place-items:center;background:linear-gradient(135deg,#3387ee,#825ee8);font-weight:800;font-size:13px;letter-spacing:.04em}.brand-copy{display:grid;line-height:1.15}.brand-copy strong{font-size:14px}.brand-copy small{font-size:11px;color:var(--muted);margin-top:3px}.primary-nav{display:flex;align-items:center;gap:24px}.primary-nav a{font-size:13px;color:var(--muted);padding:8px 0;position:relative}.primary-nav a:hover,.primary-nav a.active{color:var(--text)}.primary-nav a.active:after{content:"";position:absolute;left:0;right:0;bottom:0;height:2px;background:var(--accent);border-radius:2px}.menu-button{display:none;background:transparent;color:var(--text);border:1px solid var(--line-strong);border-radius:9px;padding:7px 11px}
.hero{position:relative;overflow:hidden;border-bottom:1px solid var(--line)}.hero:before{content:"";position:absolute;inset:-30% -10% auto 35%;height:620px;background:radial-gradient(circle,rgba(64,128,220,.22),transparent 62%);pointer-events:none}.hero-shell{max-width:var(--max);margin:auto;padding:108px 24px 88px;position:relative}.hero-grid{display:grid;grid-template-columns:minmax(0,1.3fr) minmax(300px,.7fr);gap:70px;align-items:end}.eyebrow{display:inline-flex;align-items:center;gap:8px;color:var(--accent);font-size:12px;font-weight:700;letter-spacing:.14em;text-transform:uppercase}.eyebrow:before{content:"";width:22px;height:1px;background:currentColor}.hero h1,.page-hero h1{font-size:clamp(3.1rem,7vw,6.8rem);line-height:.96;letter-spacing:-.036em;margin:18px 0 26px;max-width:980px}.hero .lead,.page-hero .lead{font-size:clamp(1.08rem,2vw,1.34rem);color:#b6c3ce;max-width:800px;line-height:1.6}.hero-aside{border-left:1px solid var(--line-strong);padding-left:28px;color:var(--muted)}.hero-aside strong{display:block;color:var(--text);font-size:13px;margin-bottom:8px}.hero-actions{display:flex;flex-wrap:wrap;gap:12px;margin-top:34px}.button{display:inline-flex;align-items:center;justify-content:center;gap:9px;padding:12px 17px;border-radius:11px;border:1px solid var(--line-strong);font-size:13px;font-weight:700}.button.primary{background:var(--accent);border-color:var(--accent);color:#06101a}.button.secondary:hover{background:rgba(255,255,255,.05)}
.page-hero{border-bottom:1px solid var(--line);background:linear-gradient(180deg,var(--accent-soft),transparent 72%)}.page-hero .hero-shell{padding-top:88px;padding-bottom:70px}.page-hero h1{font-size:clamp(2.8rem,6vw,5.6rem);max-width:1020px}.page-hero .hero-details{display:flex;flex-wrap:wrap;gap:10px;margin-top:28px}.page-hero .hero-details span{border:1px solid var(--line);border-radius:999px;padding:6px 10px;color:var(--muted);font-size:12px;background:rgba(7,16,24,.6)}
.section{max-width:var(--max);margin:auto;padding:82px 24px}.section + .section{border-top:1px solid rgba(255,255,255,.055)}.section-heading{max-width:800px;margin-bottom:34px}.section-heading h2{font-size:clamp(2rem,4vw,3.45rem);line-height:1.05;letter-spacing:-.042em;margin:13px 0 14px}.section-intro{color:var(--muted);font-size:17px;margin:0}.section-narrow{max-width:860px}.surface{background:var(--surface);border:1px solid var(--line);border-radius:var(--radius);box-shadow:var(--shadow)}
.specialty-grid{display:grid;grid-template-columns:repeat(12,1fr);gap:18px}.specialty-card{grid-column:span 4;min-height:270px;padding:26px;border:1px solid var(--line);border-radius:var(--radius);background:linear-gradient(145deg,var(--surface),rgba(13,25,36,.72));display:flex;flex-direction:column;position:relative;overflow:hidden;transition:.25s}.specialty-card:before{content:"";position:absolute;inset:0 0 auto;height:3px;background:var(--card-accent)}.specialty-card:hover{transform:translateY(-4px);border-color:color-mix(in srgb,var(--card-accent) 55%,transparent)}.specialty-card:nth-child(4),.specialty-card:nth-child(5){grid-column:span 6}.specialty-card .number{font-size:11px;color:var(--muted);letter-spacing:.16em}.specialty-card h3{font-size:22px;line-height:1.16;margin:44px 0 12px}.specialty-card p{color:var(--muted);font-size:14px;margin:0 0 24px}.specialty-card .card-link{margin-top:auto}.accent-cx{--card-accent:#62a8ff}.accent-qa{--card-accent:#4dd4b3}.accent-id{--card-accent:#b49cff}.accent-ux{--card-accent:#ff9c73}.accent-creative{--card-accent:#f2c45c}
.project-grid{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:20px}.project-card{padding:28px;border-radius:var(--radius);border:1px solid var(--line);background:var(--surface);position:relative;min-height:320px;display:flex;flex-direction:column}.project-card:before{content:"";position:absolute;left:0;top:28px;bottom:28px;width:3px;border-radius:4px;background:#62a8ff}.project-card.theme-qa:before{background:#4dd4b3}.project-card.theme-id:before{background:#b49cff}.project-card.theme-ux:before{background:#ff9c73}.project-card.theme-creative:before{background:#f2c45c}.project-meta{display:flex;justify-content:space-between;align-items:center;color:var(--muted);font-size:11px;text-transform:uppercase;letter-spacing:.09em}.project-arrow{font-size:18px}.project-card h3{font-size:25px;line-height:1.15;margin:36px 0 14px;max-width:520px}.project-card p{color:var(--muted);font-size:14px;margin:0 0 24px}.tag-row{display:flex;flex-wrap:wrap;gap:7px}.tag-row span{padding:5px 8px;border:1px solid var(--line);border-radius:7px;font-size:10px;color:#b9c6d1;background:rgba(255,255,255,.025)}.card-link{display:inline-flex;align-items:center;gap:8px;color:var(--text);font-size:13px;font-weight:700;margin-top:auto}.card-link span{color:var(--accent)}
.connection-grid{display:grid;grid-template-columns:repeat(5,1fr);gap:10px}.connection-step{padding:20px 16px;background:var(--surface);border:1px solid var(--line);border-radius:14px;min-height:175px}.connection-step small{display:block;color:var(--accent);font-weight:700}.connection-step h3{font-size:16px;line-height:1.2;margin:28px 0 8px}.connection-step p{font-size:12px;color:var(--muted);margin:0}.proof-strip{display:grid;grid-template-columns:repeat(4,1fr);border:1px solid var(--line);border-radius:var(--radius);overflow:hidden}.proof-item{padding:24px;background:var(--surface)}.proof-item + .proof-item{border-left:1px solid var(--line)}.proof-item strong{display:block;font-size:22px;line-height:1.1}.proof-item span{display:block;color:var(--muted);font-size:12px;margin-top:8px}
.filter-bar{display:flex;flex-wrap:wrap;gap:9px;margin-bottom:28px}.filter-button{border:1px solid var(--line);background:transparent;color:var(--muted);border-radius:999px;padding:8px 12px;font-size:12px;cursor:pointer}.filter-button:hover,.filter-button.active{color:#061018;background:var(--accent);border-color:var(--accent)}.project-card.is-hidden{display:none}
.expertise-index{display:grid;gap:16px}.expertise-row{display:grid;grid-template-columns:70px minmax(220px,.8fr) minmax(300px,1.2fr) auto;gap:24px;align-items:center;padding:24px;border:1px solid var(--line);border-radius:15px;background:var(--surface)}.expertise-row .index{font-size:12px;color:var(--muted)}.expertise-row h3{font-size:20px;margin:0}.expertise-row p{color:var(--muted);font-size:13px;margin:0}.expertise-row .arrow{color:var(--accent);font-size:20px}
.capability-grid{display:grid;grid-template-columns:repeat(3,1fr);gap:16px}.capability{padding:23px;border-radius:15px;border:1px solid var(--line);background:var(--surface)}.capability h3{font-size:16px;margin:0 0 9px}.capability p{font-size:13px;color:var(--muted);margin:0}.method-grid{display:grid;grid-template-columns:repeat(4,1fr);gap:14px}.method-step{padding:20px;border:1px solid var(--line);border-radius:14px;background:var(--surface)}.method-step .step{color:var(--accent);font-size:11px;font-weight:800;letter-spacing:.12em}.method-step h3{font-size:16px;margin:24px 0 8px}.method-step p{color:var(--muted);font-size:12px;margin:0}
.content-grid{display:grid;grid-template-columns:minmax(0,1.3fr) minmax(280px,.7fr);gap:54px}.prose h2{font-size:32px;line-height:1.15;margin:0 0 16px}.prose h3{font-size:19px;margin:34px 0 10px}.prose p,.prose li{color:#afbdc8}.prose ul{padding-left:20px}.side-panel{border:1px solid var(--line);border-radius:16px;background:var(--surface);padding:24px;height:max-content;position:sticky;top:96px}.side-panel h3{font-size:14px;margin:0 0 15px}.side-panel ul{list-style:none;margin:0;padding:0;display:grid;gap:10px}.side-panel li{font-size:13px;color:var(--muted);padding-bottom:10px;border-bottom:1px solid var(--line)}.side-panel li:last-child{border:0}
.case-meta-grid{display:grid;grid-template-columns:repeat(4,1fr);border:1px solid var(--line);border-radius:16px;overflow:hidden;margin-top:35px}.case-meta{padding:20px;background:var(--surface)}.case-meta + .case-meta{border-left:1px solid var(--line)}.case-meta small{display:block;color:var(--muted);font-size:10px;text-transform:uppercase;letter-spacing:.1em}.case-meta strong{display:block;font-size:14px;margin-top:7px}.case-layout{display:grid;grid-template-columns:220px minmax(0,1fr);gap:48px}.case-nav{position:sticky;top:94px;height:max-content}.case-nav strong{display:block;font-size:11px;text-transform:uppercase;letter-spacing:.1em;color:var(--muted);margin-bottom:12px}.case-nav a{display:block;padding:7px 0;font-size:12px;color:var(--muted)}.case-nav a:hover{color:var(--text)}.case-content section{padding:0 0 68px;scroll-margin-top:100px}.case-content section + section{border-top:1px solid var(--line);padding-top:68px}.case-content h2{font-size:clamp(2rem,4vw,3.2rem);line-height:1.08;letter-spacing:-.04em;margin:0 0 18px}.case-content h3{font-size:20px;margin:30px 0 10px}.case-content p,.case-content li{color:#afbdc8}.case-content ul{padding-left:20px}.case-callout{padding:24px;border:1px solid color-mix(in srgb,var(--accent) 35%,transparent);border-radius:15px;background:var(--accent-soft);margin:26px 0}.case-callout strong{display:block;margin-bottom:6px}.case-callout p{margin:0}.architecture-diagram{display:grid;grid-template-columns:repeat(5,minmax(140px,1fr));gap:12px;margin-top:26px;overflow-x:auto;padding-bottom:10px}.architecture-column{min-width:140px;display:grid;gap:9px;align-content:start}.architecture-column h4{font-size:10px;color:var(--muted);text-transform:uppercase;letter-spacing:.11em;margin:0 0 3px}.architecture-box{padding:13px;border:1px solid var(--line);border-radius:10px;background:var(--surface);font-size:12px;color:#c7d2dc}.architecture-box.accent{border-color:color-mix(in srgb,var(--accent) 45%,transparent);background:var(--accent-soft)}.compare-grid{display:grid;grid-template-columns:1fr 1fr;gap:18px}.compare-card{padding:25px;border:1px solid var(--line);border-radius:16px;background:var(--surface)}.compare-card .option-label{font-size:10px;color:var(--accent);text-transform:uppercase;letter-spacing:.12em;font-weight:800}.compare-card h3{font-size:24px;line-height:1.15;margin:10px 0}.compare-card dl{margin:22px 0 0}.compare-card dt{font-size:11px;text-transform:uppercase;letter-spacing:.08em;color:var(--muted);margin-top:15px}.compare-card dd{margin:3px 0 0;color:#d0d9e1;font-size:13px}.table-wrap{overflow-x:auto;border:1px solid var(--line);border-radius:14px;margin-top:22px}.data-table{width:100%;border-collapse:collapse;min-width:720px;background:var(--surface)}.data-table th,.data-table td{text-align:left;padding:14px 16px;border-bottom:1px solid var(--line);vertical-align:top}.data-table th{font-size:10px;text-transform:uppercase;letter-spacing:.09em;color:var(--muted);background:rgba(0,0,0,.14)}.data-table td{font-size:13px;color:#c0ccd5}.data-table tr:last-child td{border:0}.flow-row{display:grid;grid-template-columns:repeat(5,1fr);gap:10px;margin-top:22px}.flow-step{padding:18px;border:1px solid var(--line);border-radius:13px;background:var(--surface);min-height:145px}.flow-step small{color:var(--accent);font-weight:800}.flow-step h4{font-size:14px;margin:22px 0 7px}.flow-step p{font-size:11px;margin:0}.metric-grid{display:grid;grid-template-columns:repeat(3,1fr);gap:14px}.metric-card{padding:20px;border:1px solid var(--line);border-radius:14px;background:var(--surface)}.metric-card strong{display:block;font-size:17px}.metric-card span{display:block;color:var(--muted);font-size:12px;margin-top:7px}
.cost-calculator{display:grid;grid-template-columns:.8fr 1.2fr;gap:18px;margin-top:26px}.calculator-inputs,.calculator-results{padding:25px;border:1px solid var(--line);border-radius:16px;background:var(--surface)}.input-grid{display:grid;grid-template-columns:1fr 1fr;gap:12px}.field label{display:block;font-size:10px;color:var(--muted);text-transform:uppercase;letter-spacing:.08em;margin-bottom:5px}.field input{width:100%;background:var(--bg-deep);border:1px solid var(--line-strong);color:var(--text);border-radius:8px;padding:10px}.result-grid{display:grid;grid-template-columns:repeat(3,1fr);gap:10px;margin:18px 0}.result-box{padding:15px;border:1px solid var(--line);border-radius:11px;background:var(--bg-deep)}.result-box small{display:block;color:var(--muted);font-size:9px;text-transform:uppercase;letter-spacing:.08em}.result-box strong{display:block;font-size:20px;margin-top:6px}.cost-table{width:100%;border-collapse:collapse}.cost-table td{padding:8px 0;border-bottom:1px solid var(--line);font-size:12px}.cost-table td:last-child{text-align:right}.cost-table tr:last-child td{font-weight:800;border:0;padding-top:12px}.fine-print{font-size:11px!important;color:#7f929f!important}
.timeline{display:grid;gap:10px}.timeline-item{display:grid;grid-template-columns:130px 1fr;gap:18px;padding:18px;border:1px solid var(--line);border-radius:13px;background:var(--surface)}.timeline-item strong{color:var(--accent);font-size:12px}.timeline-item p{margin:0;font-size:13px}.quote{font-size:clamp(1.5rem,3vw,2.4rem);line-height:1.35;letter-spacing:-.025em;border-left:3px solid var(--accent);padding-left:24px;color:#d7e0e7}.resume-section{display:grid;grid-template-columns:240px 1fr;gap:46px;padding:38px 0;border-top:1px solid var(--line)}.resume-section h2{font-size:14px;margin:0;color:var(--accent)}.resume-item + .resume-item{margin-top:30px}.resume-item h3{font-size:19px;margin:0}.resume-item .role-meta{color:var(--muted);font-size:12px;margin:4px 0 10px}.resume-item p{color:#afbdc8;margin:0}.contact-grid{display:grid;grid-template-columns:1fr 1fr;gap:18px}.contact-card{padding:30px;border:1px solid var(--line);border-radius:16px;background:var(--surface);min-height:230px;display:flex;flex-direction:column}.contact-card h3{font-size:22px;margin:25px 0 10px}.contact-card p{color:var(--muted);font-size:14px}.contact-card a{margin-top:auto;color:var(--accent);font-weight:800;font-size:13px}.notice{padding:16px 18px;border:1px solid var(--line);border-radius:12px;background:rgba(255,255,255,.025);color:var(--muted);font-size:12px}
.cta-panel{padding:42px;border-radius:22px;border:1px solid color-mix(in srgb,var(--accent) 35%,transparent);background:linear-gradient(135deg,var(--accent-soft),rgba(13,25,36,.7));display:grid;grid-template-columns:1fr auto;gap:30px;align-items:center}.cta-panel h2{font-size:clamp(1.8rem,3vw,2.8rem);line-height:1.08;margin:0 0 10px}.cta-panel p{color:var(--muted);margin:0;max-width:720px}
.site-footer{border-top:1px solid var(--line);background:var(--bg-deep)}.footer-shell{max-width:var(--max);margin:auto;padding:55px 24px 34px;display:grid;grid-template-columns:1fr 1.3fr .7fr;gap:35px}.footer-brand{font-weight:800}.footer-shell p{font-size:12px;color:var(--muted);max-width:300px}.footer-specialties{display:flex;flex-wrap:wrap;gap:7px;align-content:start}.footer-specialties a{font-size:10px;color:var(--muted);border:1px solid var(--line);border-radius:7px;padding:6px 8px}.footer-contact{display:grid;gap:8px;align-content:start}.footer-contact a{font-size:12px;color:var(--muted)}.footer-bottom{max-width:var(--max);margin:auto;padding:18px 24px 28px;border-top:1px solid var(--line);display:flex;justify-content:space-between;color:#657987;font-size:10px}
@media(max-width:980px){.hero-grid{grid-template-columns:1fr}.hero-aside{max-width:600px}.specialty-card{grid-column:span 6!important}.connection-grid{grid-template-columns:repeat(2,1fr)}.connection-step:last-child{grid-column:span 2}.proof-strip{grid-template-columns:repeat(2,1fr)}.proof-item:nth-child(3){border-left:0;border-top:1px solid var(--line)}.proof-item:nth-child(4){border-top:1px solid var(--line)}.expertise-row{grid-template-columns:50px 1fr auto}.expertise-row p{grid-column:2/4}.method-grid{grid-template-columns:repeat(2,1fr)}.case-layout{grid-template-columns:1fr}.case-nav{display:none}.architecture-diagram{grid-template-columns:repeat(5,180px)}.flow-row{grid-template-columns:repeat(3,1fr)}.cost-calculator{grid-template-columns:1fr}.footer-shell{grid-template-columns:1fr 1fr}.footer-contact{grid-column:2}.case-meta-grid{grid-template-columns:repeat(2,1fr)}.case-meta:nth-child(3){border-left:0;border-top:1px solid var(--line)}.case-meta:nth-child(4){border-top:1px solid var(--line)}}
@media(max-width:720px){.nav-shell{padding:12px 18px}.brand-copy small{display:none}.menu-button{display:block}.primary-nav{display:none;position:absolute;left:0;right:0;top:63px;padding:14px 18px 22px;background:var(--bg-deep);border-bottom:1px solid var(--line);flex-direction:column;align-items:flex-start;gap:8px}.primary-nav.open{display:flex}.primary-nav a{width:100%;padding:8px}.hero-shell{padding:78px 19px 65px}.hero h1,.page-hero h1{font-size:clamp(2.65rem,14vw,4.25rem)}.section{padding:62px 19px}.specialty-grid,.project-grid,.capability-grid,.compare-grid,.contact-grid{grid-template-columns:1fr}.specialty-card{grid-column:span 12!important;min-height:235px}.connection-grid{grid-template-columns:1fr}.connection-step:last-child{grid-column:auto}.proof-strip{grid-template-columns:1fr}.proof-item+.proof-item{border-left:0;border-top:1px solid var(--line)}.expertise-row{grid-template-columns:35px 1fr auto;gap:12px;padding:18px}.method-grid{grid-template-columns:1fr}.content-grid{grid-template-columns:1fr}.side-panel{position:static}.flow-row{grid-template-columns:1fr}.metric-grid{grid-template-columns:1fr 1fr}.input-grid,.result-grid{grid-template-columns:1fr}.timeline-item{grid-template-columns:1fr;gap:6px}.resume-section{grid-template-columns:1fr;gap:12px}.cta-panel{grid-template-columns:1fr;padding:28px}.footer-shell{grid-template-columns:1fr}.footer-contact{grid-column:auto}.footer-bottom{display:grid;gap:5px}.case-meta-grid{grid-template-columns:1fr}.case-meta+.case-meta{border-left:0;border-top:1px solid var(--line)}}


/* ===== Unified Support Operation V2 ===== */
.case-study-hero .hero-shell{padding-bottom:76px}
.project-role-grid{display:grid;grid-template-columns:repeat(3,1fr);gap:14px;margin:26px 0}.project-role-card,.problem-card,.persona-card,.reporting-card{border:1px solid var(--line);border-radius:15px;background:var(--surface);padding:22px}.project-role-card small,.persona-card small,.reporting-card small{display:block;color:var(--accent);font-size:10px;text-transform:uppercase;letter-spacing:.11em;font-weight:800}.project-role-card strong{display:block;font-size:19px;margin:14px 0 7px}.project-role-card p,.problem-card p,.persona-card p,.reporting-card p{font-size:12px;margin:0;color:var(--muted)}
.problem-grid{display:grid;grid-template-columns:repeat(3,1fr);gap:14px;margin:26px 0}.problem-card span{display:block;color:var(--accent);font-size:11px;font-weight:800}.problem-card h3{font-size:18px;margin:22px 0 8px}.case-assumptions{margin-top:14px}
.persona-grid{display:grid;grid-template-columns:repeat(5,1fr);gap:12px;margin:26px 0}.persona-card{padding:18px;min-height:190px}.persona-card h3{font-size:17px;margin:24px 0 8px}.requirements-grid{display:grid;grid-template-columns:1fr 1fr;gap:18px;margin-top:28px}.requirements-grid>div{border:1px solid var(--line);border-radius:15px;padding:24px;background:var(--surface)}.requirements-grid ul{margin-bottom:0}.requirements-grid li{font-size:13px;margin:9px 0}.shared-architecture{grid-template-columns:repeat(5,minmax(150px,1fr))}
.option-architecture{display:grid;grid-template-columns:minmax(125px,.75fr) 28px minmax(170px,1fr) 28px minmax(200px,1.15fr) 28px minmax(180px,1fr);align-items:center;gap:6px;margin:28px 0;padding:24px;border:1px solid var(--line);border-radius:18px;background:linear-gradient(135deg,var(--surface),rgba(255,255,255,.012));overflow-x:auto}.option-lane{min-width:125px}.option-lane small{display:block;color:var(--muted);font-size:9px;text-transform:uppercase;letter-spacing:.1em;margin-bottom:7px}.option-lane.stacked{display:grid;gap:9px}.system-node{border:1px solid var(--line-strong);background:var(--bg-deep);padding:17px;border-radius:12px;color:#d9e1e7;font-size:13px;font-weight:750}.system-node span{display:block;color:var(--muted);font-size:10px;line-height:1.45;margin-top:5px;font-weight:500}.system-node.primary{border-color:color-mix(in srgb,var(--accent) 60%,transparent);background:var(--accent-soft)}.flow-arrow{text-align:center;color:var(--accent);font-size:22px;font-weight:800}.journey-list{display:grid;gap:9px;margin:24px 0}.journey-list>div{display:grid;grid-template-columns:34px 1fr;gap:13px;align-items:start;padding:14px 16px;border:1px solid var(--line);border-radius:12px;background:var(--surface)}.journey-list strong{display:grid;place-items:center;width:27px;height:27px;border-radius:50%;background:var(--accent-soft);color:var(--accent);font-size:11px}.journey-list p{font-size:12px;margin:3px 0 0}.compact-compare{margin-top:20px}.compact-compare ul{margin:10px 0 0}.compact-compare li{font-size:12px;margin:8px 0}.ownership-table{min-width:940px}
.knowledge-architecture,.quality-loop{display:grid;grid-template-columns:1fr 30px 1fr 30px 1fr 30px 1fr;align-items:center;gap:5px;margin:26px 0;overflow-x:auto}.knowledge-source{min-width:155px;padding:20px;border:1px solid var(--line);border-radius:14px;background:var(--surface)}.knowledge-source small{display:block;color:var(--accent);text-transform:uppercase;letter-spacing:.1em;font-size:9px}.knowledge-source strong{display:block;font-size:14px;margin:16px 0 6px}.knowledge-source span{display:block;color:var(--muted);font-size:10px;line-height:1.5}.article-template{margin-top:24px;border:1px solid var(--line);border-radius:15px;background:var(--surface);padding:22px}.article-fields{display:flex;flex-wrap:wrap;gap:8px}.article-fields span{padding:8px 10px;border:1px solid var(--line-strong);border-radius:8px;background:var(--bg-deep);color:#bdc9d2;font-size:10px}
.quality-loop>div:not(.flow-arrow){min-width:145px;border:1px solid var(--line);border-radius:14px;padding:18px;background:var(--surface)}.quality-loop small{color:var(--accent);font-weight:800}.quality-loop strong{display:block;margin:15px 0 5px;font-size:14px}.quality-loop span{display:block;color:var(--muted);font-size:10px}.reporting-grid{display:grid;grid-template-columns:repeat(2,1fr);gap:14px;margin:24px 0}.reporting-card h3{font-size:20px;margin:16px 0 8px}.cost-interpretation{display:grid;grid-template-columns:1fr 1fr;gap:14px;margin-top:18px}.cost-interpretation>div{padding:20px;border:1px solid var(--line);border-radius:14px;background:var(--surface)}.cost-interpretation p{font-size:12px;margin:7px 0 0}.timeline-item em{color:#d8e2e9;font-style:normal;font-weight:750}.validation-grid{display:grid;grid-template-columns:repeat(3,1fr);gap:14px;margin-top:24px}.validation-grid>div{padding:20px;border:1px solid var(--line);border-radius:14px;background:var(--surface)}.validation-grid small{display:block;color:var(--accent);text-transform:uppercase;letter-spacing:.1em;font-size:9px}.validation-grid strong{display:block;font-size:17px;margin:15px 0 7px}.validation-grid p{font-size:11px;margin:0}.recommendation-panel{padding:30px;border:1px solid color-mix(in srgb,var(--accent) 40%,transparent);border-radius:18px;background:var(--accent-soft);margin-top:26px}.recommendation-panel h3{font-size:clamp(1.5rem,3vw,2.25rem);line-height:1.2;margin:14px 0}.recommendation-panel p{margin-bottom:0}.reflection-grid{display:grid;grid-template-columns:1fr 1fr;gap:16px}.reflection-grid>div{padding:24px;border:1px solid var(--line);border-radius:15px;background:var(--surface)}.reflection-grid li{font-size:12px;margin:8px 0}.source-panel{margin-top:24px;padding:24px;border:1px solid var(--line);border-radius:15px;background:var(--surface)}.source-panel ul{display:grid;grid-template-columns:1fr 1fr;gap:8px 22px;margin:0;padding-left:18px}.source-panel li{font-size:11px}.source-panel a{color:var(--accent)}
@media(max-width:1100px){.persona-grid{grid-template-columns:repeat(3,1fr)}.option-architecture{grid-template-columns:170px 28px 190px 28px 230px 28px 210px}.project-role-grid,.problem-grid{grid-template-columns:repeat(2,1fr)}}
@media(max-width:720px){.project-role-grid,.problem-grid,.persona-grid,.requirements-grid,.reporting-grid,.cost-interpretation,.validation-grid,.reflection-grid{grid-template-columns:1fr}.option-architecture{grid-template-columns:1fr;gap:9px}.option-architecture .flow-arrow{transform:rotate(90deg)}.knowledge-architecture,.quality-loop{grid-template-columns:1fr;gap:8px}.knowledge-architecture .flow-arrow,.quality-loop .flow-arrow{transform:rotate(90deg)}.source-panel ul{grid-template-columns:1fr}.persona-card{min-height:0}.shared-architecture{grid-template-columns:repeat(5,180px)}}


/* ===== Unified Support Operation V3 visual artifact system ===== */
.artifact-actions{display:flex;flex-wrap:wrap;gap:10px;margin-top:24px}.section-kicker{font-size:16px;max-width:900px}.artifact-frame{border:1px solid var(--line);border-radius:18px;background:linear-gradient(150deg,var(--surface),rgba(98,168,255,.035));padding:24px;margin:28px 0}.artifact-frame-head{display:flex;justify-content:space-between;gap:20px;align-items:center;margin-bottom:22px}.artifact-frame-head small{display:block;color:var(--accent);font-size:10px;text-transform:uppercase;letter-spacing:.12em;font-weight:800}.artifact-frame-head strong{display:block;font-size:20px;margin-top:5px}.artifact-badge{font-size:10px;text-transform:uppercase;letter-spacing:.08em;padding:8px 10px;border:1px solid color-mix(in srgb,var(--accent) 45%,transparent);background:var(--accent-soft);border-radius:999px;color:#dcecff;white-space:nowrap}.system-path{display:grid;align-items:stretch;gap:9px}.system-path-five{grid-template-columns:minmax(135px,.75fr) 24px minmax(160px,.9fr) 24px minmax(210px,1.15fr) 24px minmax(210px,1fr)}.path-stage{border:1px solid var(--line-strong);border-radius:13px;background:var(--bg-deep);padding:18px;min-height:125px;display:flex;flex-direction:column}.path-stage small{color:var(--muted);font-size:9px;text-transform:uppercase;letter-spacing:.11em}.path-stage strong{font-size:15px;margin:20px 0 7px}.path-stage span{font-size:10px;color:var(--muted);line-height:1.45}.path-stage.highlighted{background:var(--accent-soft);border-color:color-mix(in srgb,var(--accent) 58%,transparent)}.path-stage.workspace-stage{box-shadow:inset 0 0 0 1px color-mix(in srgb,var(--accent) 30%,transparent);background:linear-gradient(145deg,var(--accent-soft),rgba(255,255,255,.025))}.salesforce-stage{border-color:rgba(79,184,255,.65)}.path-arrow{display:grid;place-items:center;color:var(--accent);font-size:22px;font-weight:900}.path-stack{display:grid;gap:9px}.path-stack .path-stage{min-height:0}.path-stack .path-stage strong{margin-top:12px}.operations-rail{display:flex;flex-wrap:wrap;gap:8px;margin-top:16px;padding-top:16px;border-top:1px solid var(--line)}.operations-rail span{font-size:10px;color:#b8c7d2;border:1px solid var(--line);background:rgba(255,255,255,.02);padding:7px 9px;border-radius:8px}.workspace-evidence-grid{display:grid;grid-template-columns:minmax(0,1.65fr) minmax(250px,.65fr);gap:18px;margin:22px 0}.workspace-mockup{border:1px solid var(--line);border-radius:16px;background:#07111a;overflow:hidden;box-shadow:0 22px 55px rgba(0,0,0,.23)}.mockup-bar{height:46px;padding:0 15px;display:flex;align-items:center;gap:14px;border-bottom:1px solid var(--line);background:#0b1721;color:var(--muted);font-size:10px}.mockup-brand{font-weight:800;color:var(--text);margin-right:auto}.status-pill{border:1px solid rgba(77,212,179,.35);background:rgba(77,212,179,.1);color:#8cebd4;border-radius:999px;padding:5px 8px}.mockup-body{display:grid;grid-template-columns:.62fr 1.35fr .83fr;min-height:310px}.mockup-pane{padding:18px;border-right:1px solid var(--line);display:flex;flex-direction:column}.mockup-pane:last-child{border:0}.mockup-pane small{color:var(--accent);font-size:9px;text-transform:uppercase;letter-spacing:.1em}.mockup-pane strong{font-size:13px;margin:14px 0 8px}.mockup-pane span{font-size:10px;color:var(--muted);margin:3px 0}.control-row{display:flex;gap:8px;margin-top:auto}.control-row i{width:27px;height:27px;border-radius:50%;background:var(--accent-soft);border:1px solid color-mix(in srgb,var(--accent) 35%,transparent)}.mockup-tabs{display:flex;gap:13px;border-bottom:1px solid var(--line);padding-bottom:10px;margin-bottom:8px}.mockup-tabs b,.mockup-tabs span{font-size:9px;margin:0}.mockup-tabs b{color:var(--text);border-bottom:2px solid var(--accent);padding-bottom:8px}.mockup-record{margin-top:18px;border:1px solid var(--line);border-radius:11px;padding:13px;background:var(--surface)}.mockup-record small{display:block}.mockup-record b{display:block;font-size:11px;margin:9px 0 3px}.mockup-record p,.guidance-pane p{font-size:10px;line-height:1.5;margin:0;color:var(--muted)}.guidance-pane{background:linear-gradient(180deg,var(--accent-soft),transparent)}.guidance-pane a{font-size:10px;color:var(--accent);margin-top:auto}.decision-snapshot{border:1px solid var(--line);border-radius:16px;background:var(--surface);padding:22px}.decision-snapshot dl{margin:18px 0 0}.decision-snapshot dl div{padding:12px 0;border-top:1px solid var(--line)}.decision-snapshot dt{font-size:9px;color:var(--accent);text-transform:uppercase;letter-spacing:.1em;font-weight:800}.decision-snapshot dd{font-size:11px;color:#bdc9d2;margin:5px 0 0}.compact-journey{grid-template-columns:1fr}.sync-map{display:grid;grid-template-columns:minmax(230px,.8fr) minmax(280px,1fr) minmax(230px,.9fr);gap:16px;align-items:center;margin:28px 0}.sync-system{border:1px solid var(--line);border-radius:16px;background:var(--surface);padding:23px}.sync-system small{color:var(--accent);font-size:9px;text-transform:uppercase;letter-spacing:.11em}.sync-system strong{display:block;font-size:22px;margin:13px 0}.sync-system ul{margin:0;padding-left:18px}.sync-system li{font-size:11px;margin:7px 0}.sync-destination-stack{display:grid;gap:12px}.sync-bridge{display:grid;gap:11px}.sync-route{position:relative;padding:14px 17px;border:1px solid var(--line);border-radius:12px;background:var(--bg-deep);text-align:center}.sync-route b{display:block;font-size:11px;color:#d9e4ec}.sync-route span{display:block;color:var(--muted);font-size:9px;margin-top:5px}.sync-route:before,.sync-route:after{position:absolute;top:50%;transform:translateY(-50%);color:var(--accent);font-weight:900}.left-to-right:after{content:'→';right:-13px}.right-to-left:before{content:'←';left:-13px}.bidirectional-route:before{content:'↔';left:-13px}.bidirectional-route:after{content:'↔';right:-13px}.governance-route{border-style:dashed}.sync-pattern-grid{display:grid;grid-template-columns:repeat(4,1fr);gap:12px;margin:22px 0}.sync-pattern-grid>div{border:1px solid var(--line);border-radius:14px;background:var(--surface);padding:18px}.sync-pattern-grid small{color:var(--accent);font-size:9px;text-transform:uppercase;letter-spacing:.1em}.sync-pattern-grid strong{display:block;font-size:14px;margin:15px 0 7px}.sync-pattern-grid p{font-size:10px;margin:0}.knowledge-pipeline{display:grid;grid-template-columns:1fr 20px 1fr 20px 1fr 20px 1fr 20px 1fr 20px 1fr 20px 1fr;gap:5px;align-items:center;margin:28px 0;overflow-x:auto;padding-bottom:8px}.pipeline-step{min-width:125px;border:1px solid var(--line);border-radius:13px;background:var(--surface);padding:17px;min-height:155px}.pipeline-step small{color:var(--accent);font-size:9px;font-weight:800}.pipeline-step strong{display:block;font-size:14px;margin:22px 0 7px}.pipeline-step span{display:block;color:var(--muted);font-size:9px}.pipeline-step em{display:block;color:#dce6ed;font-size:9px;font-style:normal;margin-top:15px}.pipeline-step.highlighted{background:var(--accent-soft);border-color:color-mix(in srgb,var(--accent) 50%,transparent)}.pipeline-arrow{color:var(--accent);font-size:17px;font-weight:900;text-align:center}.knowledge-path-grid{display:grid;grid-template-columns:1fr 1fr;gap:16px;margin:22px 0}.knowledge-path-card{border:1px solid var(--line);border-radius:16px;background:var(--surface);padding:23px}.knowledge-path-card h3{font-size:20px;margin:12px 0}.knowledge-path-card ol{padding-left:20px}.knowledge-path-card li{font-size:11px;margin:8px 0}.improvement-loop{display:grid;grid-template-columns:1fr 20px 1fr 20px 1fr 20px 1fr 20px 1fr 20px 1fr 20px;gap:5px;align-items:center;margin:28px 0;overflow-x:auto;padding-bottom:8px}.loop-step{min-width:140px;border:1px solid var(--line);border-radius:14px;background:var(--surface);padding:18px;min-height:155px}.loop-step small{color:var(--accent);font-size:9px;font-weight:800}.loop-step strong{display:block;font-size:13px;margin:20px 0 7px}.loop-step span{display:block;color:var(--muted);font-size:9px;line-height:1.5}.loop-step.highlighted{background:var(--accent-soft);border-color:color-mix(in srgb,var(--accent) 50%,transparent)}.loop-arrow{color:var(--accent);font-size:17px;font-weight:900;text-align:center}.improvement-branches{display:grid;grid-template-columns:repeat(4,1fr);gap:12px;margin:22px 0}.improvement-branches>div{border:1px solid var(--line);border-radius:14px;background:var(--surface);padding:18px}.improvement-branches small{color:var(--accent);text-transform:uppercase;font-size:9px;letter-spacing:.1em}.improvement-branches strong{display:block;font-size:14px;margin:15px 0 6px}.improvement-branches p{font-size:10px;margin:0}.qa-governance-grid{display:grid;grid-template-columns:repeat(3,1fr);gap:14px;margin:22px 0}.qa-governance-grid>div{border:1px solid var(--line);border-radius:14px;background:var(--surface);padding:20px}.qa-governance-grid ul{margin-bottom:0}.qa-governance-grid li{font-size:11px;margin:8px 0}.roadmap-track{display:grid;grid-template-columns:repeat(7,minmax(150px,1fr));gap:10px;overflow-x:auto;padding:8px 0 16px;margin-top:26px}.roadmap-phase{min-width:150px;border:1px solid var(--line);border-radius:15px;background:var(--surface);padding:18px;position:relative}.roadmap-phase:after{content:'→';position:absolute;right:-9px;top:50%;color:var(--accent);font-weight:900;z-index:2}.roadmap-phase:last-child:after{display:none}.roadmap-phase>span{display:grid;place-items:center;width:30px;height:30px;border-radius:50%;background:var(--accent-soft);color:var(--accent);font-size:10px;font-weight:800}.roadmap-phase small{display:block;color:var(--accent);font-size:9px;text-transform:uppercase;letter-spacing:.1em;margin-top:18px}.roadmap-phase strong{display:block;font-size:14px;margin:8px 0}.roadmap-phase p{font-size:9px;line-height:1.5;margin:0 0 14px}.roadmap-phase em{display:block;color:#d7e1e8;font-style:normal;font-size:9px;border-top:1px solid var(--line);padding-top:11px}.roadmap-enablers{display:grid;grid-template-columns:repeat(3,1fr);gap:14px;margin-top:12px}.roadmap-enablers>div{padding:18px;border:1px solid var(--line);border-radius:14px;background:var(--bg-deep)}.roadmap-enablers strong{display:block;font-size:13px}.roadmap-enablers span{display:block;color:var(--muted);font-size:10px;margin-top:6px}.executive-actions{display:flex;flex-wrap:wrap;gap:10px;margin:22px 0}.executive-option-grid{display:grid;grid-template-columns:1fr 1fr;gap:16px}.executive-option{border:1px solid var(--line);border-radius:18px;background:var(--surface);padding:25px;position:relative;overflow:hidden}.executive-option:before{content:'';position:absolute;left:0;right:0;top:0;height:3px;background:var(--accent)}.option-b-summary:before{background:#53c2f0}.executive-option h3{font-size:24px;line-height:1.15;margin:12px 0}.executive-option p,.executive-option li{font-size:11px}.executive-table{min-width:780px}.executive-next-steps{display:grid;grid-template-columns:repeat(4,1fr);gap:12px;margin-top:22px}.executive-next-steps>div{border:1px solid var(--line);border-radius:14px;background:var(--surface);padding:18px}.executive-next-steps small{color:var(--accent);font-size:10px;font-weight:800}.executive-next-steps strong{display:block;font-size:13px;margin:14px 0 6px}.executive-next-steps span{display:block;color:var(--muted);font-size:9px}.executive-summary-page .page-hero h1{max-width:880px}.summary-shell{max-width:1050px;margin:auto;padding:56px 24px}.summary-grid{display:grid;grid-template-columns:1fr 1fr;gap:16px}.summary-card{border:1px solid var(--line);background:var(--surface);border-radius:16px;padding:24px}.summary-card h2{font-size:24px;margin:10px 0}.summary-card p,.summary-card li{font-size:12px;color:var(--muted)}.summary-recommendation{border:1px solid color-mix(in srgb,var(--accent) 45%,transparent);background:var(--accent-soft);border-radius:18px;padding:28px;margin:22px 0}.summary-recommendation h2{font-size:30px;line-height:1.18;margin:10px 0}.summary-footer-note{font-size:10px;color:var(--muted);border-top:1px solid var(--line);padding-top:15px;margin-top:24px}
@media(max-width:1100px){.system-path-five{grid-template-columns:170px 24px 180px 24px 230px 24px 220px}.sync-pattern-grid,.improvement-branches,.executive-next-steps{grid-template-columns:repeat(2,1fr)}.workspace-evidence-grid{grid-template-columns:1fr}.roadmap-track{grid-template-columns:repeat(7,170px)}}
@media(max-width:720px){.artifact-frame{padding:17px}.artifact-frame-head{align-items:flex-start;flex-direction:column}.system-path-five{grid-template-columns:1fr}.system-path .path-arrow{transform:rotate(90deg)}.mockup-body{grid-template-columns:1fr}.mockup-pane{border-right:0;border-bottom:1px solid var(--line);min-height:150px}.mockup-pane:last-child{border-bottom:0}.sync-map,.sync-pattern-grid,.knowledge-path-grid,.improvement-branches,.qa-governance-grid,.roadmap-enablers,.executive-option-grid,.executive-next-steps,.summary-grid{grid-template-columns:1fr}.sync-route:before,.sync-route:after{display:none}.knowledge-pipeline{grid-template-columns:repeat(13,130px)}.improvement-loop{grid-template-columns:repeat(13,145px)}.artifact-actions,.executive-actions{display:grid}.artifact-actions .button,.executive-actions .button{width:100%}}

/* ===== Mobile-first responsive foundation — 2026-07 ===== */
html,body{max-width:100%;overflow-x:hidden}
body.nav-open{overflow:hidden}
button,a{-webkit-tap-highlight-color:transparent}
.table-wrap,.diagram-scroll{max-width:100%;overflow-x:auto;-webkit-overflow-scrolling:touch;scrollbar-width:thin}

@media(max-width:720px){
  .site-header{backdrop-filter:blur(14px)}
  .nav-shell{min-height:64px;gap:14px}
  .brand{min-width:0}
  .brand-copy strong{font-size:13px}
  .menu-button{min-width:48px;min-height:44px;padding:9px 12px;cursor:pointer}
  .primary-nav{top:64px;max-height:calc(100dvh - 64px);overflow-y:auto;box-shadow:0 24px 60px rgba(0,0,0,.45)}
  .primary-nav a{min-height:44px;display:flex;align-items:center;border-bottom:1px solid var(--line)}
  .primary-nav a:last-child{border-bottom:0}

  .hero-shell,.page-hero .hero-shell{padding-left:18px;padding-right:18px}
  .hero-shell{padding-top:64px;padding-bottom:56px}
  .page-hero .hero-shell{padding-top:58px;padding-bottom:48px}
  .hero-grid{gap:34px}
  .hero h1,.page-hero h1{font-size:clamp(2.45rem,13vw,3.8rem);line-height:1.01;letter-spacing:-.05em;overflow-wrap:anywhere}
  .hero .lead,.page-hero .lead{font-size:1.03rem;line-height:1.58}
  .hero-aside{border-left:0;border-top:1px solid var(--line-strong);padding:22px 0 0}
  .hero-actions{display:grid;grid-template-columns:1fr;gap:10px}
  .hero-actions .button{width:100%;min-height:46px}

  .section{padding:54px 18px}
  .section-heading{margin-bottom:26px}
  .section-heading h2{font-size:clamp(1.95rem,9vw,2.75rem);overflow-wrap:anywhere}
  .section-intro{font-size:15px}

  .specialty-card,.project-card{min-height:0;padding:23px}
  .specialty-card h3{margin-top:34px;font-size:21px}
  .project-card h3{font-size:22px;margin-top:28px;overflow-wrap:anywhere}
  .project-meta{align-items:flex-start;gap:12px}
  .tag-row{gap:6px}
  .tag-row span{font-size:10px;line-height:1.25}

  .proof-item{padding:21px}
  .proof-item strong{font-size:20px}
  .expertise-row{grid-template-columns:30px minmax(0,1fr) auto}
  .expertise-row p{grid-column:2/4}
  .expertise-row h3{font-size:18px;overflow-wrap:anywhere}

  .content-grid{gap:30px}
  .prose h2{font-size:27px}
  .prose h3{font-size:18px}
  .prose p,.prose li{font-size:15px}
  .side-panel{padding:20px}

  .case-layout{gap:28px}
  .case-content{min-width:0}
  .case-section{scroll-margin-top:82px}
  .case-section h2{font-size:clamp(1.8rem,8vw,2.5rem);overflow-wrap:anywhere}
  .case-meta{padding:18px}
  .metric-grid{grid-template-columns:1fr}
  .metric-card{min-height:0}

  .architecture-diagram,.shared-architecture{grid-template-columns:1fr;overflow:visible}
  .architecture-diagram .flow-arrow,.shared-architecture .flow-arrow{transform:rotate(90deg)}
  .architecture-node,.diagram-node{min-width:0}
  .option-architecture{padding:17px;overflow:visible}
  .knowledge-pipeline,.improvement-loop,.roadmap-track{display:flex;overflow-x:auto;scroll-snap-type:x mandatory;gap:10px;padding-bottom:14px}
  .pipeline-step,.loop-step,.roadmap-phase{flex:0 0 min(82vw,300px);scroll-snap-align:start;min-height:0}
  .pipeline-arrow,.loop-arrow{flex:0 0 18px;align-self:center}
  .roadmap-phase:after{display:none}

  .artifact-frame{margin:22px 0;padding:16px}
  .artifact-frame-head{margin-bottom:16px}
  .mockup-window{overflow:hidden}
  .mockup-toolbar{flex-wrap:wrap;gap:7px}
  .mockup-toolbar span{font-size:8px}
  .sync-system strong{font-size:19px}

  table{font-size:11px}
  th,td{padding:10px 9px}
  .ownership-table,.executive-table{min-width:720px}
  .summary-shell{padding:42px 18px}
  .summary-recommendation{padding:22px}
  .summary-recommendation h2{font-size:25px}

  .cta-panel{gap:22px}
  .cta-panel h2{font-size:27px}
  .cta-panel .button{width:100%;min-height:46px}
  .footer-shell,.footer-bottom{padding-left:18px;padding-right:18px}
  .footer-specialties,.footer-contact{gap:10px}
  .footer-specialties a,.footer-contact a{min-height:38px;display:flex;align-items:center}
}

@media(max-width:390px){
  .nav-shell,.hero-shell,.page-hero .hero-shell,.section,.summary-shell{padding-left:15px;padding-right:15px}
  .brand-mark{width:34px;height:34px;border-radius:10px}
  .hero h1,.page-hero h1{font-size:clamp(2.2rem,12.7vw,3rem)}
  .project-card,.specialty-card,.artifact-frame{border-radius:14px}
}

/* ===== Mobile polish pass v2 — hero scale and full-screen navigation ===== */
@media(max-width:720px){
  .primary-nav.open{
    min-height:calc(100dvh - 64px);
    padding-bottom:max(28px,env(safe-area-inset-bottom));
  }

  .hero-shell{
    padding-top:44px;
    padding-bottom:44px;
  }

  .hero-grid{
    gap:26px;
  }

  .eyebrow{
    font-size:10px;
    letter-spacing:.13em;
  }

  .hero h1{
    font-size:clamp(2.45rem,11vw,3rem);
    line-height:1.02;
    letter-spacing:-.026em;
    margin:15px 0 21px;
    max-width:12ch;
    overflow-wrap:normal;
  }

  .page-hero h1{
    font-size:clamp(2.35rem,10.5vw,3rem);
    line-height:1.03;
    overflow-wrap:normal;
  }

  .hero .lead,.page-hero .lead{
    font-size:1rem;
    line-height:1.52;
  }

  .hero-actions{
    margin-top:27px;
  }

  .hero-actions .button{
    min-height:48px;
  }
}

@media(max-width:390px){
  .hero h1{
    font-size:clamp(2.3rem,10.6vw,2.65rem);
  }
}

/* Homepage headline tracking refinement v2 */
.hero h1 {
  letter-spacing: -0.012em;
}

@media (max-width: 760px) {
  .hero h1 {
    letter-spacing: -0.006em;
  }
}


/* ===== How I Think / Methodology page ===== */
.methodology-hero .hero-shell{max-width:1160px}
.methodology-hero h1{max-width:920px}
.methodology-intro{padding-top:70px;padding-bottom:70px}
.methodology-principle{display:grid;grid-template-columns:90px minmax(0,1fr);gap:36px;align-items:start;max-width:1040px}
.principle-number{display:grid;place-items:center;width:72px;height:72px;border-radius:50%;border:1px solid color-mix(in srgb,var(--accent) 45%,transparent);background:var(--accent-soft);color:var(--accent);font-size:18px;font-weight:800}
.methodology-principle h2{font-size:clamp(2.2rem,4.6vw,4.4rem);line-height:1.02;letter-spacing:-.035em;margin:16px 0 22px;max-width:980px}
.methodology-principle p{font-size:18px;line-height:1.7;color:var(--muted);max-width:900px;margin:0}

.methodology-steps{display:grid;gap:14px}
.methodology-step{display:grid;grid-template-columns:84px minmax(0,1fr);gap:24px;border:1px solid var(--line);border-radius:18px;background:linear-gradient(145deg,var(--surface),rgba(98,168,255,.025));padding:28px;transition:border-color .2s ease,transform .2s ease}
.methodology-step:hover{border-color:color-mix(in srgb,var(--accent) 48%,transparent);transform:translateY(-2px)}
.step-number{display:grid;place-items:center;width:56px;height:56px;border-radius:15px;background:var(--bg-deep);border:1px solid var(--line-strong);color:var(--accent);font-size:14px;font-weight:800}
.step-content{display:grid;grid-template-columns:minmax(0,1fr) minmax(220px,.38fr);column-gap:40px;align-items:start}
.step-label{grid-column:1;font-size:10px;letter-spacing:.12em;text-transform:uppercase;color:var(--accent);font-weight:800}
.step-content h3{grid-column:1;font-size:clamp(1.45rem,2.6vw,2.15rem);line-height:1.12;letter-spacing:-.025em;margin:9px 0 12px}
.step-content>p{grid-column:1;color:var(--muted);font-size:15px;line-height:1.65;margin:0}
.step-output{grid-column:2;grid-row:1 / span 3;border-left:1px solid var(--line);padding-left:26px;align-self:stretch;display:flex;flex-direction:column;justify-content:center}
.step-output strong{font-size:10px;text-transform:uppercase;letter-spacing:.11em;color:var(--accent)}
.step-output span{font-size:13px;color:#c2ced7;line-height:1.55;margin-top:9px}

.methodology-capabilities{display:grid;grid-template-columns:repeat(3,1fr);gap:16px}
.methodology-capabilities article{border:1px solid var(--line);border-radius:17px;background:var(--surface);padding:25px;min-height:235px}
.methodology-capabilities article>span,.decision-question-grid article>span{font-size:10px;text-transform:uppercase;letter-spacing:.11em;color:var(--accent);font-weight:800}
.methodology-capabilities h3,.decision-question-grid h3{font-size:22px;line-height:1.18;margin:18px 0 11px}
.methodology-capabilities p,.decision-question-grid p{font-size:14px;line-height:1.62;color:var(--muted);margin:0}

.decision-question-grid{display:grid;grid-template-columns:repeat(3,1fr);gap:14px}
.decision-question-grid article{padding:24px;border-top:2px solid color-mix(in srgb,var(--accent) 65%,transparent);background:linear-gradient(180deg,var(--accent-soft),transparent 70%);border-radius:0 0 15px 15px}
.decision-question-grid h3{font-size:19px}

.methodology-evidence{display:grid;grid-template-columns:minmax(0,1.25fr) minmax(340px,.75fr);gap:52px;align-items:center;border:1px solid var(--line);border-radius:22px;padding:40px;background:linear-gradient(140deg,var(--surface),rgba(98,168,255,.04))}
.evidence-copy h2{font-size:clamp(2rem,4vw,3.6rem);line-height:1.08;letter-spacing:-.035em;margin:16px 0}
.evidence-copy p{font-size:16px;line-height:1.7;color:var(--muted);margin:0}
.evidence-types{display:grid;gap:12px}
.evidence-types>div{border:1px solid var(--line);border-radius:14px;background:var(--bg-deep);padding:17px}
.evidence-types p{font-size:12px;color:var(--muted);margin:9px 0 0}
.evidence-badge{display:inline-flex;align-items:center;border-radius:999px;padding:6px 9px;font-size:9px;text-transform:uppercase;letter-spacing:.09em;font-weight:800;border:1px solid}
.evidence-badge.proven{color:#70dfb2;border-color:rgba(112,223,178,.38);background:rgba(112,223,178,.08)}
.evidence-badge.projected{color:#f3c86a;border-color:rgba(243,200,106,.38);background:rgba(243,200,106,.08)}
.evidence-badge.demonstrated{color:#8fc1ff;border-color:rgba(143,193,255,.4);background:rgba(143,193,255,.08)}

@media(max-width:900px){
  .methodology-capabilities,.decision-question-grid{grid-template-columns:1fr 1fr}
  .methodology-evidence{grid-template-columns:1fr;gap:28px}
}

@media(max-width:720px){
  .methodology-intro{padding-top:54px;padding-bottom:54px}
  .methodology-principle{grid-template-columns:1fr;gap:20px}
  .principle-number{width:58px;height:58px}
  .methodology-principle h2{font-size:clamp(2rem,9vw,2.8rem)}
  .methodology-principle p{font-size:16px}
  .methodology-step{grid-template-columns:1fr;padding:21px;gap:16px}
  .step-number{width:46px;height:46px}
  .step-content{grid-template-columns:1fr}
  .step-label,.step-content h3,.step-content>p,.step-output{grid-column:1}
  .step-output{grid-row:auto;border-left:0;border-top:1px solid var(--line);padding:16px 0 0;margin-top:18px}
  .methodology-capabilities,.decision-question-grid{grid-template-columns:1fr}
  .methodology-capabilities article{min-height:0}
  .methodology-evidence{padding:25px}
}

@media(max-width:390px){
  .methodology-step{padding:18px}
  .methodology-capabilities article,.decision-question-grid article{padding:20px}
}


/* ===== Expertise hub ===== */
.expertise-hero h1{max-width:920px}
.expertise-hero .lead{max-width:870px}
.expertise-method-card{display:grid;grid-template-columns:minmax(0,1fr) auto;gap:44px;align-items:center;border:1px solid color-mix(in srgb,var(--accent) 45%,var(--line));border-radius:22px;padding:38px;background:linear-gradient(135deg,rgba(98,168,255,.12),var(--surface) 55%,rgba(98,168,255,.025))}
.expertise-method-card h2{font-size:clamp(2rem,4vw,3.7rem);line-height:1.06;letter-spacing:-.032em;margin:15px 0}
.expertise-method-card p{color:var(--muted);font-size:16px;line-height:1.7;max-width:850px;margin:0}

.expertise-grid{display:grid;grid-template-columns:1fr 1fr;gap:16px}
.expertise-card{display:grid;grid-template-columns:58px minmax(0,1fr);gap:20px;border:1px solid var(--line);border-radius:18px;background:linear-gradient(145deg,var(--surface),rgba(98,168,255,.018));padding:27px;min-height:430px}
.expertise-index{display:grid;place-items:center;width:48px;height:48px;border-radius:14px;border:1px solid var(--line-strong);background:var(--bg-deep);color:var(--accent);font-size:12px;font-weight:800}
.expertise-label{display:block;color:var(--accent);font-size:9px;text-transform:uppercase;letter-spacing:.12em;font-weight:800;margin:2px 0 12px}
.expertise-card h3{font-size:clamp(1.55rem,2.5vw,2.1rem);line-height:1.12;letter-spacing:-.025em;margin:0 0 13px}
.expertise-card p{color:var(--muted);font-size:14px;line-height:1.65;margin:0 0 17px}
.expertise-card ul{margin:0 0 22px;padding-left:18px;color:#c3ced7;font-size:13px;line-height:1.7}
.expertise-card li+li{margin-top:3px}
.expertise-card a{display:inline-flex;margin-top:auto;color:#eef6ff;font-size:13px;font-weight:750;text-decoration:none}
.expertise-card a:hover{color:var(--accent)}

.experience-evidence-grid{display:grid;grid-template-columns:repeat(4,1fr);gap:14px}
.experience-evidence-grid article{border:1px solid var(--line);border-radius:16px;padding:22px;background:var(--surface)}
.experience-evidence-grid strong{display:block;font-size:18px;line-height:1.2;margin:18px 0 10px}
.experience-evidence-grid p{font-size:13px;color:var(--muted);line-height:1.6;margin:0}

.expertise-paths{display:grid;grid-template-columns:1.05fr 1fr 1fr;gap:16px;align-items:stretch}
.expertise-paths>div:first-child{padding:28px 30px 28px 0}
.expertise-paths h2{font-size:clamp(2rem,4vw,3.4rem);line-height:1.08;letter-spacing:-.033em;margin:16px 0 0}
.path-card{border:1px solid var(--line);border-radius:18px;background:var(--surface);padding:27px}
.path-card>span{font-size:9px;color:var(--accent);text-transform:uppercase;letter-spacing:.12em;font-weight:800}
.path-card h3{font-size:22px;line-height:1.18;margin:18px 0 11px}
.path-card p{font-size:14px;line-height:1.6;color:var(--muted);margin:0 0 24px}
.path-card a{font-size:13px;font-weight:750;color:#eef6ff;text-decoration:none}
.path-card a:hover{color:var(--accent)}

@media(max-width:1000px){
  .experience-evidence-grid{grid-template-columns:1fr 1fr}
  .expertise-paths{grid-template-columns:1fr 1fr}
  .expertise-paths>div:first-child{grid-column:1 / -1}
}
@media(max-width:780px){
  .expertise-method-card{grid-template-columns:1fr;gap:24px;padding:26px}
  .expertise-method-card .button{width:100%}
  .expertise-grid{grid-template-columns:1fr}
  .expertise-card{min-height:0}
  .expertise-paths{grid-template-columns:1fr}
  .expertise-paths>div:first-child{grid-column:auto;padding-right:0}
}
@media(max-width:560px){
  .expertise-card{grid-template-columns:1fr;padding:22px}
  .experience-evidence-grid{grid-template-columns:1fr}
}


/* ===== About page ===== */
.about-hero h1{max-width:1000px}
.about-hero .lead{max-width:900px}
.about-story-grid{display:grid;grid-template-columns:minmax(300px,.8fr) minmax(0,1.2fr);gap:70px;align-items:start}
.about-story-heading h2{font-size:clamp(2.2rem,4.7vw,4.6rem);line-height:1.04;letter-spacing:-.034em;margin:16px 0 0}
.about-story-copy{border-left:1px solid var(--line);padding-left:38px}
.about-story-copy p{font-size:17px;line-height:1.78;color:var(--muted);margin:0}
.about-story-copy p+p{margin-top:22px}

.career-timeline{display:grid;gap:0;border-top:1px solid var(--line)}
.career-stage{display:grid;grid-template-columns:90px minmax(0,1fr);gap:28px;padding:34px 0;border-bottom:1px solid var(--line)}
.career-number{display:grid;place-items:center;width:58px;height:58px;border-radius:15px;background:var(--bg-deep);border:1px solid var(--line-strong);color:var(--accent);font-size:13px;font-weight:800}
.career-label{display:block;color:var(--accent);font-size:9px;font-weight:800;letter-spacing:.12em;text-transform:uppercase;margin-bottom:10px}
.career-stage h3{font-size:clamp(1.6rem,3vw,2.55rem);line-height:1.13;letter-spacing:-.028em;margin:0 0 12px}
.career-stage p{font-size:15px;line-height:1.68;color:var(--muted);max-width:930px;margin:0}

.about-value-grid{display:grid;grid-template-columns:1fr 1fr;gap:16px}
.about-value-grid article{border:1px solid var(--line);border-radius:18px;background:linear-gradient(145deg,var(--surface),rgba(98,168,255,.02));padding:28px;min-height:250px}
.about-value-grid article>span{font-size:9px;color:var(--accent);text-transform:uppercase;letter-spacing:.12em;font-weight:800}
.about-value-grid h3{font-size:clamp(1.55rem,2.6vw,2.2rem);line-height:1.16;margin:18px 0 12px}
.about-value-grid p{font-size:14px;line-height:1.68;color:var(--muted);margin:0}

.about-results-panel{display:grid;grid-template-columns:minmax(0,1fr) minmax(420px,.8fr);gap:52px;align-items:start;border:1px solid color-mix(in srgb,var(--accent) 45%,var(--line));border-radius:22px;background:linear-gradient(140deg,rgba(98,168,255,.1),var(--surface) 50%,rgba(98,168,255,.025));padding:40px}
.about-results-panel h2{font-size:clamp(2rem,4vw,3.7rem);line-height:1.07;letter-spacing:-.034em;margin:16px 0}
.about-results-panel>div>p{font-size:15px;line-height:1.7;color:var(--muted);margin:0}
.about-result-list{display:grid;grid-template-columns:1fr 1fr;gap:12px}
.about-result-list article{border:1px solid var(--line);border-radius:15px;background:var(--bg-deep);padding:20px}
.about-result-list strong{display:block;color:var(--accent);font-size:30px;line-height:1;margin-bottom:12px}
.about-result-list span{font-size:12px;line-height:1.55;color:#c0ccd5}

.about-principles{display:grid;grid-template-columns:minmax(320px,.7fr) minmax(0,1.3fr);gap:60px;align-items:start}
.about-principle-grid{display:grid;grid-template-columns:1fr 1fr;gap:14px}
.about-principle-grid article{border-top:2px solid color-mix(in srgb,var(--accent) 65%,transparent);padding:24px 22px;background:linear-gradient(180deg,var(--accent-soft),transparent 72%)}
.about-principle-grid article>span{font-size:10px;color:var(--accent);font-weight:800}
.about-principle-grid h3{font-size:19px;line-height:1.2;margin:14px 0 9px}
.about-principle-grid p{font-size:13px;line-height:1.6;color:var(--muted);margin:0}

.about-portfolio-note{display:grid;grid-template-columns:minmax(0,1.25fr) minmax(330px,.75fr);gap:48px;align-items:center;border:1px solid var(--line);border-radius:20px;padding:36px;background:var(--surface)}
.about-portfolio-note h2{font-size:clamp(2rem,4vw,3.5rem);line-height:1.08;letter-spacing:-.032em;margin:16px 0}
.about-portfolio-note>div>p{font-size:15px;line-height:1.7;color:var(--muted);margin:0}

.cta-actions{display:flex;gap:10px;flex-wrap:wrap;justify-content:flex-end}

@media(max-width:950px){
  .about-story-grid,.about-principles{grid-template-columns:1fr;gap:36px}
  .about-story-copy{border-left:0;border-top:1px solid var(--line);padding-left:0;padding-top:28px}
  .about-results-panel,.about-portfolio-note{grid-template-columns:1fr}
}
@media(max-width:720px){
  .career-stage{grid-template-columns:1fr;gap:16px}
  .about-value-grid,.about-principle-grid,.about-result-list{grid-template-columns:1fr}
  .about-results-panel,.about-portfolio-note{padding:25px}
  .cta-actions{justify-content:stretch;width:100%}
  .cta-actions .button{width:100%}
}


/* ===== Resume / experience page ===== */
.resume-hero h1{max-width:1060px}
.resume-hero .lead{max-width:900px}
.resume-profile-grid{display:grid;grid-template-columns:minmax(300px,.85fr) minmax(0,1.15fr);gap:64px;align-items:start}
.resume-profile-grid h2{font-size:clamp(2.2rem,4.6vw,4.5rem);line-height:1.04;letter-spacing:-.034em;margin:16px 0 0}
.resume-profile-copy{border-left:1px solid var(--line);padding-left:36px}
.resume-profile-copy p{font-size:17px;line-height:1.76;color:var(--muted);margin:0}
.resume-profile-copy p+p{margin-top:20px}

.resume-snapshot{display:grid;grid-template-columns:repeat(4,1fr);gap:12px}
.resume-snapshot article{border:1px solid var(--line);border-radius:16px;background:var(--surface);padding:22px}
.resume-snapshot span{display:block;color:var(--accent);font-size:9px;text-transform:uppercase;letter-spacing:.11em;font-weight:800;margin-bottom:12px}
.resume-snapshot strong{font-size:16px;line-height:1.42}

.resume-timeline{border-top:1px solid var(--line)}
.resume-role{display:grid;grid-template-columns:190px minmax(0,1fr);gap:34px;padding:34px 0;border-bottom:1px solid var(--line)}
.resume-date{font-size:12px;color:var(--muted);letter-spacing:.03em;padding-top:6px}
.resume-company{display:block;color:var(--accent);font-size:9px;font-weight:800;letter-spacing:.12em;text-transform:uppercase;margin-bottom:10px}
.resume-role h3{font-size:clamp(1.55rem,3vw,2.45rem);line-height:1.14;letter-spacing:-.027em;margin:0 0 12px}
.resume-role p{font-size:15px;line-height:1.68;color:var(--muted);margin:0 0 17px;max-width:980px}
.resume-impact-row{display:flex;gap:10px;flex-wrap:wrap;margin:0 0 17px}
.resume-impact-row span{border:1px solid rgba(112,223,178,.3);background:rgba(112,223,178,.06);border-radius:10px;padding:10px 12px;color:#cfe9dd;font-size:12px}
.resume-impact-row strong{color:#70dfb2;font-size:16px;margin-right:5px}

.resume-capability-layout{display:grid;grid-template-columns:minmax(300px,.7fr) minmax(0,1.3fr);gap:58px;align-items:start}
.resume-capability-grid{display:grid;grid-template-columns:1fr 1fr;gap:14px}
.resume-capability-grid article{border:1px solid var(--line);border-radius:16px;background:var(--surface);padding:23px}
.resume-capability-grid h3{font-size:19px;line-height:1.2;margin:0 0 10px}
.resume-capability-grid p{font-size:13px;line-height:1.62;color:var(--muted);margin:0}

.resume-technology-panel{display:grid;grid-template-columns:minmax(280px,.7fr) minmax(0,1.3fr);gap:52px;border:1px solid var(--line);border-radius:21px;background:linear-gradient(140deg,var(--surface),rgba(98,168,255,.035));padding:38px}
.resume-technology-panel h2{font-size:clamp(2rem,4vw,3.6rem);line-height:1.08;letter-spacing:-.033em;margin:16px 0}
.resume-tech-groups{display:grid;gap:10px}
.resume-tech-groups>div{border:1px solid var(--line);border-radius:13px;background:var(--bg-deep);padding:16px}
.resume-tech-groups strong{display:block;color:var(--accent);font-size:10px;text-transform:uppercase;letter-spacing:.1em;margin-bottom:8px}
.resume-tech-groups span{font-size:13px;line-height:1.55;color:#c2ced7}

.credential-grid{display:grid;grid-template-columns:repeat(3,1fr);gap:14px}
.credential-grid article{border-top:2px solid color-mix(in srgb,var(--accent) 60%,transparent);padding:23px;background:linear-gradient(180deg,var(--accent-soft),transparent 76%)}
.credential-grid strong{display:block;font-size:17px;line-height:1.28;margin-bottom:10px}
.credential-grid p{font-size:13px;line-height:1.58;color:var(--muted);margin:0}

.resume-next-steps{display:grid;grid-template-columns:1.1fr repeat(3,1fr);gap:14px;align-items:stretch}
.resume-next-steps>div{padding:26px 24px 26px 0}
.resume-next-steps h2{font-size:clamp(2rem,4vw,3.3rem);line-height:1.08;letter-spacing:-.032em;margin:16px 0 0}
.resume-path-card{display:flex;flex-direction:column;border:1px solid var(--line);border-radius:17px;background:var(--surface);padding:24px;text-decoration:none;color:inherit}
.resume-path-card:hover{border-color:color-mix(in srgb,var(--accent) 48%,transparent)}
.resume-path-card span{font-size:9px;color:var(--accent);text-transform:uppercase;letter-spacing:.11em;font-weight:800}
.resume-path-card strong{font-size:18px;line-height:1.25;margin:18px 0 10px}
.resume-path-card small{font-size:12px;line-height:1.55;color:var(--muted)}

@media(max-width:1000px){
  .resume-snapshot{grid-template-columns:1fr 1fr}
  .resume-capability-layout,.resume-technology-panel{grid-template-columns:1fr}
  .resume-next-steps{grid-template-columns:1fr 1fr}
  .resume-next-steps>div{grid-column:1 / -1}
}
@media(max-width:760px){
  .resume-profile-grid{grid-template-columns:1fr;gap:32px}
  .resume-profile-copy{border-left:0;border-top:1px solid var(--line);padding:27px 0 0}
  .resume-role{grid-template-columns:1fr;gap:12px}
  .resume-capability-grid,.credential-grid{grid-template-columns:1fr}
  .resume-technology-panel{padding:25px}
  .resume-next-steps{grid-template-columns:1fr}
  .resume-next-steps>div{grid-column:auto;padding-right:0}
}
@media(max-width:520px){
  .resume-snapshot{grid-template-columns:1fr}
}


/* ===== Resume v2 refinements ===== */
.resume-profile-grid{
  grid-template-columns:minmax(430px,1fr) minmax(0,1fr);
}
.resume-profile-grid h2{
  font-size:clamp(2rem,4vw,3.8rem);
  max-width:720px;
}
.welink-progression{
  display:grid;
  gap:9px;
  margin:4px 0 18px;
}
.welink-progression>div{
  display:grid;
  grid-template-columns:minmax(0,1fr) auto;
  gap:18px;
  align-items:center;
  border-left:2px solid color-mix(in srgb,var(--accent) 65%,transparent);
  background:linear-gradient(90deg,var(--accent-soft),transparent);
  padding:11px 13px;
}
.welink-progression strong{
  font-size:14px;
  line-height:1.35;
}
.welink-progression span{
  font-size:11px;
  color:var(--muted);
  white-space:nowrap;
}
@media(max-width:900px){
  .resume-profile-grid{grid-template-columns:1fr}
}
@media(max-width:640px){
  .welink-progression>div{grid-template-columns:1fr;gap:4px}
  .welink-progression span{white-space:normal}
}


/* ===== Contact page ===== */
.contact-hero h1{max-width:980px}
.contact-hero .lead{max-width:900px}

.contact-overview-grid{
  display:grid;
  grid-template-columns:minmax(0,1.05fr) minmax(360px,.95fr);
  gap:56px;
  align-items:start;
}
.contact-intro h2{
  font-size:clamp(2.2rem,4.8vw,4.6rem);
  line-height:1.04;
  letter-spacing:-.034em;
  margin:16px 0 20px;
}
.contact-intro p{
  color:var(--muted);
  font-size:17px;
  line-height:1.75;
  margin:0;
  max-width:760px;
}
.contact-intro p+p{margin-top:18px}

.contact-details-card{
  border:1px solid var(--line);
  border-radius:20px;
  background:linear-gradient(145deg,var(--surface),rgba(98,168,255,.03));
  padding:28px;
  display:grid;
  gap:0;
}
.contact-details-card>div{
  padding:17px 0;
  border-bottom:1px solid var(--line);
}
.contact-details-card>div:first-child{padding-top:0}
.contact-details-card>div:last-child{border-bottom:0;padding-bottom:0}
.contact-details-card span{
  display:block;
  color:var(--accent);
  font-size:9px;
  text-transform:uppercase;
  letter-spacing:.11em;
  font-weight:800;
  margin-bottom:8px;
}
.contact-details-card a,
.contact-details-card strong{
  color:#eef6ff;
  font-size:15px;
  line-height:1.45;
  text-decoration:none;
  font-weight:700;
}
.contact-details-card a:hover{color:var(--accent)}

.contact-topic-grid{
  display:grid;
  grid-template-columns:repeat(3,1fr);
  gap:14px;
}
.contact-topic-grid article{
  border:1px solid var(--line);
  border-radius:17px;
  background:var(--surface);
  padding:25px;
  min-height:245px;
}
.contact-topic-grid article>span{
  color:var(--accent);
  font-size:9px;
  text-transform:uppercase;
  letter-spacing:.11em;
  font-weight:800;
}
.contact-topic-grid h3{
  font-size:21px;
  line-height:1.2;
  margin:18px 0 11px;
}
.contact-topic-grid p{
  color:var(--muted);
  font-size:13px;
  line-height:1.65;
  margin:0;
}

.contact-prep-panel{
  display:grid;
  grid-template-columns:minmax(300px,.7fr) minmax(0,1.3fr);
  gap:54px;
  border:1px solid color-mix(in srgb,var(--accent) 45%,var(--line));
  border-radius:22px;
  background:linear-gradient(140deg,rgba(98,168,255,.1),var(--surface) 50%,rgba(98,168,255,.025));
  padding:40px;
}
.contact-prep-panel h2{
  font-size:clamp(2rem,4vw,3.7rem);
  line-height:1.08;
  letter-spacing:-.033em;
  margin:16px 0 0;
}
.contact-prep-list{display:grid;gap:12px}
.contact-prep-list article{
  display:grid;
  grid-template-columns:46px minmax(0,1fr);
  gap:16px;
  align-items:start;
  border:1px solid var(--line);
  background:var(--bg-deep);
  border-radius:14px;
  padding:17px;
}
.contact-prep-list article>span{
  display:grid;
  place-items:center;
  width:38px;
  height:38px;
  border-radius:10px;
  border:1px solid var(--line-strong);
  color:var(--accent);
  font-size:10px;
  font-weight:800;
}
.contact-prep-list h3{
  font-size:17px;
  margin:1px 0 7px;
}
.contact-prep-list p{
  color:var(--muted);
  font-size:12px;
  line-height:1.55;
  margin:0;
}

.contact-resource-grid{
  display:grid;
  grid-template-columns:repeat(3,1fr);
  gap:14px;
}
.contact-resource-card{
  display:flex;
  flex-direction:column;
  border:1px solid var(--line);
  border-radius:18px;
  background:var(--surface);
  padding:26px;
  min-height:260px;
  text-decoration:none;
  color:inherit;
}
.contact-resource-card:hover{
  border-color:color-mix(in srgb,var(--accent) 48%,transparent);
  transform:translateY(-2px);
}
.contact-resource-card>span{
  color:var(--accent);
  font-size:9px;
  text-transform:uppercase;
  letter-spacing:.11em;
  font-weight:800;
}
.contact-resource-card h3{
  font-size:22px;
  line-height:1.18;
  margin:18px 0 11px;
}
.contact-resource-card p{
  color:var(--muted);
  font-size:13px;
  line-height:1.62;
  margin:0 0 24px;
}
.contact-resource-card strong{
  margin-top:auto;
  color:#eef6ff;
  font-size:13px;
}

.contact-note{
  display:grid;
  grid-template-columns:minmax(0,1fr) auto;
  gap:40px;
  align-items:center;
  border:1px solid var(--line);
  border-radius:20px;
  background:linear-gradient(145deg,var(--surface),rgba(98,168,255,.035));
  padding:36px;
}
.contact-note h2{
  font-size:clamp(2rem,4vw,3.5rem);
  line-height:1.08;
  letter-spacing:-.032em;
  margin:16px 0 12px;
}
.contact-note p{
  color:var(--muted);
  font-size:15px;
  line-height:1.68;
  max-width:850px;
  margin:0;
}

@media(max-width:980px){
  .contact-overview-grid,
  .contact-prep-panel,
  .contact-note{
    grid-template-columns:1fr;
  }
  .contact-topic-grid,
  .contact-resource-grid{
    grid-template-columns:1fr 1fr;
  }
}
@media(max-width:680px){
  .contact-topic-grid,
  .contact-resource-grid{
    grid-template-columns:1fr;
  }
  .contact-prep-panel,
  .contact-note{
    padding:25px;
  }
  .contact-note .button{width:100%}
}


/* ===== Support Quality Program case study ===== */
.quality-hero h1{max-width:900px}
.quality-hero .lead{max-width:900px}
.case-kicker-row{display:flex;align-items:center;gap:14px;justify-content:space-between;flex-wrap:wrap}
.case-status{display:inline-flex;padding:7px 10px;border-radius:999px;border:1px solid rgba(243,200,106,.35);background:rgba(243,200,106,.08);color:#f3c86a;font-size:9px;font-weight:800;letter-spacing:.1em;text-transform:uppercase}
.case-meta-grid{display:grid;grid-template-columns:repeat(4,1fr);gap:12px;margin-top:30px}
.case-meta-grid>div{border:1px solid var(--line);border-radius:14px;background:rgba(4,13,22,.45);padding:15px}
.case-meta-grid span{display:block;color:var(--accent);font-size:8px;text-transform:uppercase;letter-spacing:.11em;font-weight:800;margin-bottom:7px}
.case-meta-grid strong{font-size:12px;line-height:1.45}

.quality-summary-grid{display:grid;grid-template-columns:minmax(320px,.85fr) minmax(0,1.15fr);gap:64px;align-items:start}
.quality-summary-grid h2{font-size:clamp(2.2rem,4.7vw,4.5rem);line-height:1.04;letter-spacing:-.034em;margin:16px 0 0}
.quality-summary-copy{border-left:1px solid var(--line);padding-left:36px}
.quality-summary-copy p{font-size:17px;line-height:1.75;color:var(--muted);margin:0}
.quality-summary-copy p+p{margin-top:20px}

.quality-problem-grid,.quality-goals-grid{display:grid;grid-template-columns:repeat(3,1fr);gap:14px}
.quality-problem-grid article,.quality-goals-grid article{border:1px solid var(--line);border-radius:16px;background:var(--surface);padding:24px;min-height:230px}
.quality-problem-grid article>span{color:var(--accent);font-size:10px;font-weight:800}
.quality-problem-grid h3,.quality-goals-grid strong{display:block;font-size:19px;line-height:1.24;margin:16px 0 10px}
.quality-problem-grid p,.quality-goals-grid p{font-size:13px;line-height:1.62;color:var(--muted);margin:0}

.quality-current-state{border:1px solid var(--line);border-radius:20px;background:linear-gradient(140deg,var(--surface),rgba(255,110,110,.025));padding:34px}
.quality-current-state h2{font-size:clamp(2rem,4vw,3.4rem);margin:15px 0 10px}
.quality-current-state>div:first-child p{color:var(--muted);font-size:15px;line-height:1.65;max-width:840px}
.quality-flow{display:grid;grid-template-columns:1fr auto 1fr auto 1fr auto 1fr auto 1fr;gap:10px;align-items:center;margin-top:28px}
.quality-flow>div{border:1px solid var(--line);border-radius:14px;background:var(--bg-deep);padding:17px;text-align:center;min-height:112px}
.quality-flow>div>span{display:inline-grid;place-items:center;width:26px;height:26px;border-radius:8px;border:1px solid var(--line-strong);color:var(--accent);font-size:9px;font-weight:800}
.quality-flow strong{display:block;font-size:13px;margin:10px 0 5px}
.quality-flow small{font-size:10px;color:var(--muted)}
.quality-flow>i{font-style:normal;color:var(--accent)}

.quality-loop{position:relative;min-height:560px;max-width:900px;margin:0 auto;border-radius:50%;border:1px dashed color-mix(in srgb,var(--accent) 32%,transparent);background:radial-gradient(circle,rgba(98,168,255,.08),transparent 62%)}
.quality-loop-center{position:absolute;left:50%;top:50%;transform:translate(-50%,-50%);width:260px;height:260px;border-radius:50%;display:grid;place-content:center;text-align:center;border:1px solid color-mix(in srgb,var(--accent) 45%,var(--line));background:var(--surface);padding:30px}
.quality-loop-center span{font-size:9px;color:var(--accent);text-transform:uppercase;letter-spacing:.11em;font-weight:800}
.quality-loop-center strong{font-size:24px;line-height:1.2;margin-top:12px}
.loop-step{position:absolute;width:190px;border:1px solid var(--line);border-radius:15px;background:var(--bg-deep);padding:17px;text-align:center}
.loop-step span{color:var(--accent);font-size:9px;font-weight:800}
.loop-step strong{display:block;font-size:16px;margin:8px 0 5px}
.loop-step small{font-size:10px;color:var(--muted)}
.l1{left:50%;top:12px;transform:translateX(-50%)}
.l2{right:20px;top:120px}
.l3{right:20px;bottom:120px}
.l4{left:50%;bottom:12px;transform:translateX(-50%)}
.l5{left:20px;bottom:120px}
.l6{left:20px;top:120px}

.quality-scorecard{display:grid;grid-template-columns:minmax(0,1.35fr) minmax(290px,.65fr);gap:22px;align-items:start}
.scorecard-table{border:1px solid var(--line);border-radius:17px;overflow:hidden}
.scorecard-row{display:grid;grid-template-columns:1fr 90px 1.6fr;gap:18px;align-items:start;padding:17px 20px;border-bottom:1px solid var(--line)}
.scorecard-row:last-child{border-bottom:0}
.scorecard-row strong,.scorecard-row span{font-size:13px}
.scorecard-row>span{color:var(--accent);font-weight:800}
.scorecard-row p{font-size:12px;color:var(--muted);line-height:1.55;margin:0}
.scorecard-head{background:rgba(98,168,255,.08)}
.scorecard-head span{font-size:9px;text-transform:uppercase;letter-spacing:.1em}
.critical-failure-card{border:1px solid rgba(255,110,110,.32);border-radius:17px;background:rgba(255,110,110,.045);padding:24px}
.critical-failure-card>span{font-size:9px;color:#ff9c9c;text-transform:uppercase;letter-spacing:.11em;font-weight:800}
.critical-failure-card h3{font-size:22px;line-height:1.2;margin:17px 0 13px}
.critical-failure-card ul{padding-left:18px;margin:0;color:var(--muted);font-size:13px;line-height:1.65}

.quality-sampling-grid{display:grid;grid-template-columns:repeat(5,1fr);gap:12px}
.quality-sampling-grid article{border:1px solid var(--line);border-radius:15px;background:var(--surface);padding:21px;min-height:220px}
.quality-sampling-grid span{display:block;color:var(--accent);font-size:28px;font-weight:800}
.quality-sampling-grid h3{font-size:17px;margin:14px 0 9px}
.quality-sampling-grid p{font-size:12px;line-height:1.6;color:var(--muted);margin:0}

.quality-calibration-layout{display:grid;grid-template-columns:minmax(300px,.75fr) minmax(0,1.25fr);gap:54px;align-items:start}
.quality-calibration-layout h2{font-size:clamp(2.2rem,4.6vw,4.2rem);line-height:1.05;letter-spacing:-.034em;margin:16px 0}
.quality-calibration-layout>div:first-child p{font-size:16px;line-height:1.7;color:var(--muted)}
.calibration-cadence{display:grid;gap:12px}
.calibration-cadence article{border-left:2px solid var(--accent);background:linear-gradient(90deg,var(--accent-soft),transparent);padding:18px 20px}
.calibration-cadence span{font-size:9px;color:var(--accent);text-transform:uppercase;letter-spacing:.1em;font-weight:800}
.calibration-cadence strong{display:block;font-size:18px;margin:10px 0 7px}
.calibration-cadence p{font-size:13px;line-height:1.55;color:var(--muted);margin:0}

.quality-coaching-flow{display:grid;grid-template-columns:1fr auto 1fr auto 1fr auto 1fr;gap:12px;align-items:center}
.quality-coaching-flow article{border:1px solid var(--line);border-radius:16px;background:var(--surface);padding:22px;min-height:230px}
.quality-coaching-flow article>span{color:var(--accent);font-size:10px;font-weight:800}
.quality-coaching-flow h3{font-size:20px;margin:15px 0 10px}
.quality-coaching-flow p{font-size:13px;line-height:1.62;color:var(--muted);margin:0}
.quality-coaching-flow>i{font-style:normal;color:var(--accent)}

.quality-feedback-system{display:grid;grid-template-columns:minmax(300px,.72fr) minmax(0,1.28fr);gap:52px;align-items:center;border:1px solid var(--line);border-radius:21px;background:linear-gradient(145deg,var(--surface),rgba(98,168,255,.03));padding:38px}
.quality-feedback-system h2{font-size:clamp(2rem,4vw,3.7rem);line-height:1.07;letter-spacing:-.033em;margin:16px 0}
.quality-feedback-system>div:first-child p{font-size:15px;line-height:1.7;color:var(--muted)}
.feedback-system-map{display:grid;grid-template-columns:180px 30px 1fr;gap:12px;align-items:center}
.feedback-source{border:1px solid color-mix(in srgb,var(--accent) 42%,var(--line));border-radius:16px;background:var(--bg-deep);padding:22px;text-align:center}
.feedback-source strong{display:block;font-size:18px}
.feedback-source span{display:block;font-size:11px;color:var(--muted);margin-top:8px}
.feedback-arrows{text-align:center;color:var(--accent);font-size:24px}
.feedback-destinations{display:grid;grid-template-columns:1fr 1fr;gap:9px}
.feedback-destinations article{border:1px solid var(--line);border-radius:12px;background:var(--bg-deep);padding:13px}
.feedback-destinations span{font-size:9px;color:var(--accent);text-transform:uppercase;letter-spacing:.09em;font-weight:800}
.feedback-destinations p{font-size:11px;line-height:1.5;color:var(--muted);margin:7px 0 0}

.quality-dispute-grid{display:grid;grid-template-columns:repeat(4,1fr);gap:14px}
.quality-dispute-grid article{border-top:2px solid color-mix(in srgb,var(--accent) 65%,transparent);padding:23px;background:linear-gradient(180deg,var(--accent-soft),transparent 75%)}
.quality-dispute-grid span{font-size:10px;color:var(--accent);font-weight:800}
.quality-dispute-grid h3{font-size:19px;margin:14px 0 9px}
.quality-dispute-grid p{font-size:13px;line-height:1.6;color:var(--muted);margin:0}

.quality-dashboard{border:1px solid var(--line);border-radius:20px;background:var(--surface);padding:25px}
.dashboard-topline{display:grid;grid-template-columns:repeat(4,1fr);gap:10px}
.dashboard-topline article{border:1px solid var(--line);border-radius:13px;background:var(--bg-deep);padding:17px}
.dashboard-topline span,.dashboard-bottom>article>span{display:block;color:var(--accent);font-size:8px;text-transform:uppercase;letter-spacing:.1em;font-weight:800}
.dashboard-topline strong{display:block;font-size:28px;margin:12px 0 6px}
.dashboard-topline small{color:var(--muted);font-size:10px}
.dashboard-bottom{display:grid;grid-template-columns:1fr 1fr;gap:12px;margin-top:12px}
.dashboard-bottom>article{border:1px solid var(--line);border-radius:13px;background:var(--bg-deep);padding:20px}
.bar-row{display:grid;grid-template-columns:130px 1fr 38px;gap:10px;align-items:center;margin-top:14px}
.bar-row label,.bar-row strong{font-size:11px}
.bar-row i{height:8px;border-radius:999px;background:linear-gradient(90deg,var(--accent) var(--w),rgba(98,168,255,.12) var(--w));}
.dashboard-bottom ul{padding-left:18px;color:var(--muted);font-size:12px;line-height:1.65;margin:14px 0 0}
.dashboard-note{display:block;color:var(--muted);font-size:10px;margin-top:14px}

.quality-roadmap{display:grid;grid-template-columns:repeat(6,1fr);gap:10px}
.quality-roadmap article{border:1px solid var(--line);border-radius:15px;background:var(--surface);padding:20px;min-height:230px}
.quality-roadmap span{font-size:9px;color:var(--accent);font-weight:800;text-transform:uppercase;letter-spacing:.09em}
.quality-roadmap h3{font-size:18px;margin:15px 0 9px}
.quality-roadmap p{font-size:12px;line-height:1.58;color:var(--muted);margin:0}

.quality-tradeoffs-layout{display:grid;grid-template-columns:minmax(300px,.7fr) minmax(0,1.3fr);gap:55px}
.quality-tradeoffs-layout h2{font-size:clamp(2rem,4.2vw,3.9rem);line-height:1.07;letter-spacing:-.033em;margin:16px 0}
.quality-tradeoffs{display:grid;grid-template-columns:1fr 1fr;gap:12px}
.quality-tradeoffs article{border:1px solid var(--line);border-radius:15px;background:var(--surface);padding:22px}
.quality-tradeoffs strong{display:block;font-size:18px;margin-bottom:9px}
.quality-tradeoffs p{font-size:13px;line-height:1.6;color:var(--muted);margin:0}

.quality-outcomes-panel{display:grid;grid-template-columns:minmax(300px,.75fr) minmax(0,1.25fr);gap:48px;align-items:start;border:1px solid color-mix(in srgb,#f3c86a 35%,var(--line));border-radius:21px;background:linear-gradient(140deg,rgba(243,200,106,.07),var(--surface));padding:38px}
.quality-outcomes-panel h2{font-size:clamp(2rem,4vw,3.6rem);line-height:1.08;letter-spacing:-.033em;margin:16px 0}
.quality-outcomes-panel>div:first-child p{font-size:14px;line-height:1.65;color:var(--muted)}
.quality-outcome-grid{display:grid;grid-template-columns:1fr 1fr;gap:11px}
.quality-outcome-grid article{border:1px solid var(--line);border-radius:14px;background:var(--bg-deep);padding:18px}
.quality-outcome-grid strong{display:block;font-size:16px;margin:14px 0 8px}
.quality-outcome-grid p{font-size:12px;line-height:1.55;color:var(--muted);margin:0}

.quality-kpi-grid{display:grid;grid-template-columns:minmax(300px,.7fr) minmax(0,1.3fr);gap:56px;align-items:start}
.kpi-list{display:grid;grid-template-columns:1fr 1fr;gap:11px}
.kpi-list article{border:1px solid var(--line);border-radius:14px;background:var(--surface);padding:18px}
.kpi-list strong{display:block;font-size:15px;margin-bottom:7px}
.kpi-list span{font-size:12px;line-height:1.5;color:var(--muted)}

.quality-video-placeholder{display:grid;grid-template-columns:minmax(360px,1fr) minmax(0,1fr);gap:46px;align-items:center}
.video-placeholder-screen{aspect-ratio:16/9;border:1px solid var(--line);border-radius:20px;background:radial-gradient(circle,rgba(98,168,255,.12),var(--bg-deep) 65%);display:grid;place-content:center;text-align:center;padding:30px}
.video-placeholder-screen>span{display:grid;place-items:center;width:68px;height:68px;border-radius:50%;border:1px solid color-mix(in srgb,var(--accent) 50%,var(--line));color:var(--accent);font-size:24px;margin:0 auto 18px}
.video-placeholder-screen strong{font-size:20px}
.video-placeholder-screen small{color:var(--muted);font-size:11px;margin-top:9px}
.quality-video-placeholder h2{font-size:clamp(2rem,4vw,3.5rem);line-height:1.08;letter-spacing:-.033em;margin:16px 0}
.quality-video-placeholder p{font-size:15px;line-height:1.68;color:var(--muted)}

.quality-takeaways{display:grid;grid-template-columns:minmax(300px,.7fr) minmax(0,1.3fr);gap:52px;align-items:start}
.quality-takeaways h2{font-size:clamp(2rem,4vw,3.7rem);line-height:1.07;letter-spacing:-.033em;margin:16px 0}
.quality-takeaways ol{margin:0;padding:0;list-style:none;counter-reset:item;display:grid;gap:10px}
.quality-takeaways li{counter-increment:item;border:1px solid var(--line);border-radius:14px;background:var(--surface);padding:18px 20px 18px 58px;position:relative;color:#c9d4dd;font-size:14px;line-height:1.55}
.quality-takeaways li:before{content:counter(item,decimal-leading-zero);position:absolute;left:18px;top:18px;color:var(--accent);font-size:10px;font-weight:800}

.case-related{display:grid;grid-template-columns:1.05fr repeat(3,1fr);gap:14px}
.case-related>div{padding:24px 26px 24px 0}
.case-related h2{font-size:clamp(2rem,4vw,3.3rem);line-height:1.08;letter-spacing:-.032em;margin:16px 0}
.case-related>a{display:flex;flex-direction:column;border:1px solid var(--line);border-radius:17px;background:var(--surface);padding:23px;text-decoration:none;color:inherit}
.case-related>a:hover{border-color:color-mix(in srgb,var(--accent) 48%,transparent)}
.case-related>a span{font-size:9px;color:var(--accent);text-transform:uppercase;letter-spacing:.1em;font-weight:800}
.case-related>a strong{font-size:17px;line-height:1.25;margin:16px 0 9px}
.case-related>a small{font-size:12px;line-height:1.55;color:var(--muted)}

@media(max-width:1050px){
  .case-meta-grid{grid-template-columns:1fr 1fr}
  .quality-problem-grid,.quality-goals-grid{grid-template-columns:1fr 1fr}
  .quality-sampling-grid{grid-template-columns:1fr 1fr 1fr}
  .quality-roadmap{grid-template-columns:1fr 1fr 1fr}
  .case-related{grid-template-columns:1fr 1fr}
  .case-related>div{grid-column:1/-1}
}
@media(max-width:900px){
  .quality-summary-grid,.quality-scorecard,.quality-calibration-layout,.quality-feedback-system,.quality-tradeoffs-layout,.quality-outcomes-panel,.quality-kpi-grid,.quality-video-placeholder,.quality-takeaways{grid-template-columns:1fr}
  .quality-summary-copy{border-left:0;border-top:1px solid var(--line);padding:28px 0 0}
  .quality-flow{grid-template-columns:1fr;gap:8px}
  .quality-flow>i{transform:rotate(90deg);text-align:center}
  .quality-loop{min-height:0;border-radius:20px;padding:20px;display:grid;grid-template-columns:1fr 1fr;gap:10px}
  .quality-loop-center,.loop-step{position:static;transform:none;width:auto;height:auto;border-radius:14px}
  .quality-loop-center{grid-column:1/-1}
  .quality-coaching-flow{grid-template-columns:1fr}
  .quality-coaching-flow>i{transform:rotate(90deg);text-align:center}
  .feedback-system-map{grid-template-columns:1fr}
  .feedback-arrows{transform:rotate(90deg)}
  .quality-dispute-grid,.dashboard-topline{grid-template-columns:1fr 1fr}
  .dashboard-bottom{grid-template-columns:1fr}
}
@media(max-width:680px){
  .case-meta-grid,.quality-problem-grid,.quality-goals-grid,.quality-sampling-grid,.quality-dispute-grid,.quality-roadmap,.quality-tradeoffs,.quality-outcome-grid,.kpi-list,.feedback-destinations,.dashboard-topline,.case-related{grid-template-columns:1fr}
  .quality-current-state,.quality-feedback-system,.quality-outcomes-panel,.quality-dashboard{padding:24px}
  .quality-loop{grid-template-columns:1fr}
  .quality-loop-center{grid-column:auto}
  .scorecard-row{grid-template-columns:1fr;gap:7px}
  .scorecard-head{display:none}
  .bar-row{grid-template-columns:100px 1fr 34px}
}


/* ===== Knowledge & Support Content System ===== */
.knowledge-hero h1{max-width:1040px}
.knowledge-hero .lead{max-width:930px}
.knowledge-summary-grid{display:grid;grid-template-columns:minmax(320px,.85fr) minmax(0,1.15fr);gap:64px;align-items:start}
.knowledge-summary-grid h2{font-size:clamp(2.2rem,4.7vw,4.5rem);line-height:1.04;letter-spacing:-.034em;margin:16px 0 0}
.knowledge-summary-copy{border-left:1px solid var(--line);padding-left:36px}
.knowledge-summary-copy p{font-size:17px;line-height:1.75;color:var(--muted);margin:0}
.knowledge-summary-copy p+p{margin-top:20px}

.knowledge-problem-grid,.knowledge-goals-grid{display:grid;grid-template-columns:repeat(3,1fr);gap:14px}
.knowledge-problem-grid article,.knowledge-goals-grid article{border:1px solid var(--line);border-radius:16px;background:var(--surface);padding:24px;min-height:220px}
.knowledge-problem-grid article>span{color:var(--accent);font-size:10px;font-weight:800}
.knowledge-problem-grid h3,.knowledge-goals-grid strong{display:block;font-size:19px;line-height:1.24;margin:16px 0 10px}
.knowledge-problem-grid p,.knowledge-goals-grid p{font-size:13px;line-height:1.62;color:var(--muted);margin:0}

.knowledge-current-state{border:1px solid var(--line);border-radius:20px;background:linear-gradient(140deg,var(--surface),rgba(255,110,110,.02));padding:34px}
.knowledge-current-state h2{font-size:clamp(2rem,4vw,3.5rem);margin:15px 0 10px}
.knowledge-current-state>div:first-child p{color:var(--muted);font-size:15px;line-height:1.65;max-width:850px}
.knowledge-current-flow{display:grid;grid-template-columns:1fr auto 1fr auto 1fr auto 1fr auto 1fr;gap:10px;align-items:center;margin-top:28px}
.knowledge-current-flow article{border:1px solid var(--line);border-radius:14px;background:var(--bg-deep);padding:17px;text-align:center;min-height:112px}
.knowledge-current-flow span{display:inline-grid;place-items:center;width:26px;height:26px;border-radius:8px;border:1px solid var(--line-strong);color:var(--accent);font-size:9px;font-weight:800}
.knowledge-current-flow strong{display:block;font-size:13px;margin:10px 0 5px}
.knowledge-current-flow small{font-size:10px;color:var(--muted)}
.knowledge-current-flow i{font-style:normal;color:var(--accent)}

.knowledge-operating-model{max-width:900px;margin:0 auto;padding:34px;border:1px dashed color-mix(in srgb,var(--accent) 30%,transparent);border-radius:24px;background:radial-gradient(circle,rgba(98,168,255,.08),transparent 64%)}
.knowledge-core{max-width:360px;margin:0 auto 25px;border:1px solid color-mix(in srgb,var(--accent) 45%,var(--line));border-radius:18px;background:var(--surface);padding:28px;text-align:center}
.knowledge-core span{font-size:9px;color:var(--accent);text-transform:uppercase;letter-spacing:.11em;font-weight:800}
.knowledge-core strong{display:block;font-size:25px;line-height:1.2;margin-top:12px}
.knowledge-ring{display:grid;grid-template-columns:repeat(3,1fr);gap:12px}
.knowledge-ring+.knowledge-ring{margin-top:12px}
.knowledge-ring article{border:1px solid var(--line);border-radius:15px;background:var(--bg-deep);padding:18px;text-align:center}
.knowledge-ring span{font-size:9px;color:var(--accent);font-weight:800}
.knowledge-ring strong{display:block;font-size:16px;margin:8px 0 5px}
.knowledge-ring small{font-size:10px;color:var(--muted)}

.knowledge-architecture{display:grid;grid-template-columns:1fr 1.2fr;gap:18px}
.knowledge-taxonomy,.knowledge-content-types{border:1px solid var(--line);border-radius:18px;background:var(--surface);padding:25px}
.knowledge-taxonomy>span,.knowledge-content-types>span{display:block;color:var(--accent);font-size:9px;text-transform:uppercase;letter-spacing:.11em;font-weight:800;margin-bottom:15px}
.knowledge-taxonomy article,.knowledge-content-types article{border-top:1px solid var(--line);padding:15px 0}
.knowledge-taxonomy strong,.knowledge-content-types strong{display:block;font-size:16px;margin-bottom:6px}
.knowledge-taxonomy p,.knowledge-content-types p{font-size:12px;line-height:1.55;color:var(--muted);margin:0}
.knowledge-content-types{display:grid;grid-template-columns:1fr 1fr;column-gap:20px}
.knowledge-content-types>span{grid-column:1/-1}

.knowledge-article-template{display:grid;grid-template-columns:minmax(0,1.35fr) minmax(290px,.65fr);gap:22px}
.article-preview{border:1px solid var(--line);border-radius:18px;background:var(--surface);overflow:hidden}
.article-preview-head{padding:23px;background:rgba(98,168,255,.07);border-bottom:1px solid var(--line)}
.article-preview-head span{font-size:9px;color:var(--accent);text-transform:uppercase;letter-spacing:.1em;font-weight:800}
.article-preview-head strong{display:block;font-size:24px;line-height:1.2;margin:12px 0 7px}
.article-preview-head small{color:var(--muted);font-size:11px}
.article-preview-body{display:grid;grid-template-columns:1fr 1fr;gap:0}
.article-preview-body article{padding:20px;border-right:1px solid var(--line);border-bottom:1px solid var(--line)}
.article-preview-body article:nth-child(2n){border-right:0}
.article-preview-body article:nth-last-child(-n+2){border-bottom:0}
.article-preview-body span{font-size:9px;color:var(--accent);text-transform:uppercase;letter-spacing:.09em;font-weight:800}
.article-preview-body p{font-size:12px;line-height:1.55;color:var(--muted);margin:8px 0 0}
.article-metadata{border:1px solid var(--line);border-radius:18px;background:var(--bg-deep);padding:23px}
.article-metadata>span{font-size:9px;color:var(--accent);text-transform:uppercase;letter-spacing:.1em;font-weight:800}
.article-metadata ul{padding-left:18px;margin:15px 0 0;color:var(--muted);font-size:12px;line-height:1.7}

.knowledge-governance-layout{display:grid;grid-template-columns:minmax(300px,.7fr) minmax(0,1.3fr);gap:54px;align-items:start}
.knowledge-governance-layout h2{font-size:clamp(2.2rem,4.5vw,4rem);line-height:1.06;letter-spacing:-.033em;margin:16px 0}
.knowledge-governance-layout>div:first-child p{font-size:16px;line-height:1.7;color:var(--muted)}
.knowledge-governance-grid{display:grid;grid-template-columns:1fr 1fr;gap:12px}
.knowledge-governance-grid article{border:1px solid var(--line);border-radius:15px;background:var(--surface);padding:20px}
.knowledge-governance-grid span{font-size:9px;color:var(--accent);text-transform:uppercase;letter-spacing:.09em;font-weight:800}
.knowledge-governance-grid strong{display:block;font-size:17px;line-height:1.3;margin:10px 0 8px}
.knowledge-governance-grid p{font-size:12px;line-height:1.55;color:var(--muted);margin:0}

.knowledge-publishing-flow{display:grid;grid-template-columns:1fr auto 1fr auto 1fr auto 1fr auto 1fr auto 1fr;gap:9px;align-items:center}
.knowledge-publishing-flow article{border:1px solid var(--line);border-radius:15px;background:var(--surface);padding:18px;min-height:210px}
.knowledge-publishing-flow span{color:var(--accent);font-size:9px;font-weight:800}
.knowledge-publishing-flow h3{font-size:17px;margin:13px 0 8px}
.knowledge-publishing-flow p{font-size:12px;line-height:1.55;color:var(--muted);margin:0}
.knowledge-publishing-flow i{font-style:normal;color:var(--accent)}

.knowledge-search-system{border:1px solid var(--line);border-radius:20px;background:linear-gradient(145deg,var(--surface),rgba(98,168,255,.03));padding:28px}
.search-query-card{border:1px solid color-mix(in srgb,var(--accent) 45%,var(--line));border-radius:14px;background:var(--bg-deep);padding:20px}
.search-query-card span{font-size:9px;color:var(--accent);text-transform:uppercase;letter-spacing:.1em;font-weight:800}
.search-query-card strong{display:block;font-size:21px;margin-top:10px}
.search-signal-grid{display:grid;grid-template-columns:repeat(4,1fr);gap:10px;margin:12px 0}
.search-signal-grid article{border:1px solid var(--line);border-radius:12px;background:var(--bg-deep);padding:15px}
.search-signal-grid span{font-size:8px;color:var(--accent);text-transform:uppercase;letter-spacing:.09em;font-weight:800}
.search-signal-grid strong{display:block;font-size:13px;margin-top:8px}
.search-results-stack{display:grid;gap:8px}
.search-results-stack article{display:grid;grid-template-columns:36px 1fr;gap:12px;align-items:center;border:1px solid var(--line);border-radius:12px;background:var(--bg-deep);padding:14px}
.search-results-stack article>span{display:grid;place-items:center;width:30px;height:30px;border-radius:8px;border:1px solid var(--line-strong);color:var(--accent);font-size:9px;font-weight:800}
.search-results-stack strong{display:block;font-size:14px}
.search-results-stack small{display:block;color:var(--muted);font-size:10px;margin-top:4px}

.knowledge-channel-layout{display:grid;grid-template-columns:minmax(300px,.7fr) minmax(0,1.3fr);gap:54px}
.knowledge-channel-layout h2{font-size:clamp(2.1rem,4.3vw,3.9rem);line-height:1.07;letter-spacing:-.033em;margin:16px 0}
.knowledge-channel-grid{display:grid;grid-template-columns:1fr 1fr;gap:12px}
.knowledge-channel-grid article{border:1px solid var(--line);border-radius:15px;background:var(--surface);padding:20px}
.knowledge-channel-grid span{font-size:9px;color:var(--accent);text-transform:uppercase;letter-spacing:.09em;font-weight:800}
.knowledge-channel-grid strong{display:block;font-size:17px;margin:10px 0 8px}
.knowledge-channel-grid p{font-size:12px;line-height:1.55;color:var(--muted);margin:0}

.knowledge-feedback-panel{display:grid;grid-template-columns:minmax(300px,.72fr) minmax(0,1.28fr);gap:50px;align-items:center;border:1px solid var(--line);border-radius:21px;background:linear-gradient(145deg,var(--surface),rgba(98,168,255,.03));padding:38px}
.knowledge-feedback-panel h2{font-size:clamp(2rem,4vw,3.7rem);line-height:1.07;letter-spacing:-.033em;margin:16px 0}
.knowledge-feedback-panel>div:first-child p{font-size:15px;line-height:1.7;color:var(--muted)}
.knowledge-feedback-map{display:grid;gap:12px}
.feedback-inputs,.feedback-actions{display:grid;grid-template-columns:repeat(4,1fr);gap:8px}
.feedback-inputs article,.feedback-actions article{border:1px solid var(--line);border-radius:10px;background:var(--bg-deep);padding:12px;text-align:center;font-size:10px;color:var(--muted)}
.feedback-hub{border:1px solid color-mix(in srgb,var(--accent) 45%,var(--line));border-radius:14px;background:rgba(98,168,255,.08);padding:18px;text-align:center;font-weight:800}
.feedback-actions{grid-template-columns:repeat(3,1fr)}
.feedback-actions article{color:#e7f1fa;font-weight:700}

.knowledge-qa-flow{display:grid;grid-template-columns:1fr auto 1fr auto 1fr auto 1fr;gap:12px;align-items:center}
.knowledge-qa-flow article{border:1px solid var(--line);border-radius:16px;background:var(--surface);padding:22px;min-height:220px}
.knowledge-qa-flow span{color:var(--accent);font-size:10px;font-weight:800}
.knowledge-qa-flow h3{font-size:19px;margin:14px 0 9px}
.knowledge-qa-flow p{font-size:13px;line-height:1.6;color:var(--muted);margin:0}
.knowledge-qa-flow i{font-style:normal;color:var(--accent)}

.knowledge-ai-layout{display:grid;grid-template-columns:minmax(300px,.72fr) minmax(0,1.28fr);gap:54px;align-items:start}
.knowledge-ai-layout h2{font-size:clamp(2.2rem,4.6vw,4.2rem);line-height:1.05;letter-spacing:-.034em;margin:16px 0}
.knowledge-ai-layout>div:first-child p{font-size:16px;line-height:1.7;color:var(--muted)}
.knowledge-ai-stack{display:grid;gap:10px}
.knowledge-ai-stack article{display:grid;grid-template-columns:40px minmax(0,1fr);column-gap:14px;align-items:start;border-left:2px solid var(--accent);background:linear-gradient(90deg,var(--accent-soft),transparent);padding:16px 18px}
.knowledge-ai-stack span{grid-row:1/3;display:grid;place-items:center;width:34px;height:34px;border:1px solid var(--line-strong);border-radius:9px;color:var(--accent);font-size:9px;font-weight:800}
.knowledge-ai-stack strong{font-size:17px}
.knowledge-ai-stack p{font-size:12px;line-height:1.55;color:var(--muted);margin:6px 0 0}

.knowledge-dashboard{border:1px solid var(--line);border-radius:20px;background:var(--surface);padding:25px}
.knowledge-dashboard-top{display:grid;grid-template-columns:repeat(4,1fr);gap:10px}
.knowledge-dashboard-top article{border:1px solid var(--line);border-radius:13px;background:var(--bg-deep);padding:17px}
.knowledge-dashboard-top span,.knowledge-dashboard-bottom>article>span{display:block;color:var(--accent);font-size:8px;text-transform:uppercase;letter-spacing:.1em;font-weight:800}
.knowledge-dashboard-top strong{display:block;font-size:28px;margin:12px 0 6px}
.knowledge-dashboard-top small{color:var(--muted);font-size:10px}
.knowledge-dashboard-bottom{display:grid;grid-template-columns:1fr 1fr;gap:12px;margin-top:12px}
.knowledge-dashboard-bottom>article{border:1px solid var(--line);border-radius:13px;background:var(--bg-deep);padding:20px}
.knowledge-bar{display:grid;grid-template-columns:140px 1fr 38px;gap:10px;align-items:center;margin-top:14px}
.knowledge-bar label,.knowledge-bar strong{font-size:11px}
.knowledge-bar i{height:8px;border-radius:999px;background:linear-gradient(90deg,var(--accent) var(--w),rgba(98,168,255,.12) var(--w))}
.knowledge-dashboard-bottom ul{padding-left:18px;color:var(--muted);font-size:12px;line-height:1.65;margin:14px 0 0}
.knowledge-dashboard>small{display:block;color:var(--muted);font-size:10px;margin-top:14px}

.knowledge-roadmap{display:grid;grid-template-columns:repeat(6,1fr);gap:10px}
.knowledge-roadmap article{border:1px solid var(--line);border-radius:15px;background:var(--surface);padding:20px;min-height:230px}
.knowledge-roadmap span{font-size:9px;color:var(--accent);font-weight:800;text-transform:uppercase;letter-spacing:.09em}
.knowledge-roadmap h3{font-size:17px;margin:15px 0 9px}
.knowledge-roadmap p{font-size:12px;line-height:1.58;color:var(--muted);margin:0}

.knowledge-tradeoffs-layout{display:grid;grid-template-columns:minmax(300px,.7fr) minmax(0,1.3fr);gap:55px}
.knowledge-tradeoffs-layout h2{font-size:clamp(2rem,4.2vw,3.9rem);line-height:1.07;letter-spacing:-.033em;margin:16px 0}
.knowledge-tradeoffs-grid{display:grid;grid-template-columns:1fr 1fr;gap:12px}
.knowledge-tradeoffs-grid article{border:1px solid var(--line);border-radius:15px;background:var(--surface);padding:22px}
.knowledge-tradeoffs-grid strong{display:block;font-size:18px;margin-bottom:9px}
.knowledge-tradeoffs-grid p{font-size:13px;line-height:1.6;color:var(--muted);margin:0}

.knowledge-outcomes-panel{display:grid;grid-template-columns:minmax(300px,.75fr) minmax(0,1.25fr);gap:48px;align-items:start;border:1px solid color-mix(in srgb,#f3c86a 35%,var(--line));border-radius:21px;background:linear-gradient(140deg,rgba(243,200,106,.07),var(--surface));padding:38px}
.knowledge-outcomes-panel h2{font-size:clamp(2rem,4vw,3.6rem);line-height:1.08;letter-spacing:-.033em;margin:16px 0}
.knowledge-outcomes-panel>div:first-child p{font-size:14px;line-height:1.65;color:var(--muted)}
.knowledge-outcome-grid{display:grid;grid-template-columns:1fr 1fr;gap:11px}
.knowledge-outcome-grid article{border:1px solid var(--line);border-radius:14px;background:var(--bg-deep);padding:18px}
.knowledge-outcome-grid strong{display:block;font-size:16px;margin:14px 0 8px}
.knowledge-outcome-grid p{font-size:12px;line-height:1.55;color:var(--muted);margin:0}

.knowledge-kpi-layout{display:grid;grid-template-columns:minmax(300px,.7fr) minmax(0,1.3fr);gap:56px;align-items:start}
.knowledge-kpi-grid{display:grid;grid-template-columns:1fr 1fr;gap:11px}
.knowledge-kpi-grid article{border:1px solid var(--line);border-radius:14px;background:var(--surface);padding:18px}
.knowledge-kpi-grid strong{display:block;font-size:15px;margin-bottom:7px}
.knowledge-kpi-grid span{font-size:12px;line-height:1.5;color:var(--muted)}

.knowledge-video-placeholder{display:grid;grid-template-columns:minmax(360px,1fr) minmax(0,1fr);gap:46px;align-items:center}
.knowledge-video-placeholder h2{font-size:clamp(2rem,4vw,3.5rem);line-height:1.08;letter-spacing:-.033em;margin:16px 0}
.knowledge-video-placeholder p{font-size:15px;line-height:1.68;color:var(--muted)}

.knowledge-takeaways{display:grid;grid-template-columns:minmax(300px,.7fr) minmax(0,1.3fr);gap:52px;align-items:start}
.knowledge-takeaways h2{font-size:clamp(2rem,4vw,3.7rem);line-height:1.07;letter-spacing:-.033em;margin:16px 0}
.knowledge-takeaways ol{margin:0;padding:0;list-style:none;counter-reset:item;display:grid;gap:10px}
.knowledge-takeaways li{counter-increment:item;border:1px solid var(--line);border-radius:14px;background:var(--surface);padding:18px 20px 18px 58px;position:relative;color:#c9d4dd;font-size:14px;line-height:1.55}
.knowledge-takeaways li:before{content:counter(item,decimal-leading-zero);position:absolute;left:18px;top:18px;color:var(--accent);font-size:10px;font-weight:800}

@media(max-width:1050px){
  .knowledge-problem-grid,.knowledge-goals-grid{grid-template-columns:1fr 1fr}
  .knowledge-roadmap{grid-template-columns:1fr 1fr 1fr}
}
@media(max-width:900px){
  .knowledge-summary-grid,.knowledge-architecture,.knowledge-article-template,.knowledge-governance-layout,.knowledge-channel-layout,.knowledge-feedback-panel,.knowledge-ai-layout,.knowledge-tradeoffs-layout,.knowledge-outcomes-panel,.knowledge-kpi-layout,.knowledge-video-placeholder,.knowledge-takeaways{grid-template-columns:1fr}
  .knowledge-summary-copy{border-left:0;border-top:1px solid var(--line);padding:28px 0 0}
  .knowledge-current-flow,.knowledge-publishing-flow,.knowledge-qa-flow{grid-template-columns:1fr}
  .knowledge-current-flow i,.knowledge-publishing-flow i,.knowledge-qa-flow i{transform:rotate(90deg);text-align:center}
  .search-signal-grid,.knowledge-dashboard-top{grid-template-columns:1fr 1fr}
  .knowledge-dashboard-bottom{grid-template-columns:1fr}
}
@media(max-width:680px){
  .knowledge-problem-grid,.knowledge-goals-grid,.knowledge-ring,.knowledge-content-types,.article-preview-body,.knowledge-governance-grid,.search-signal-grid,.knowledge-channel-grid,.feedback-inputs,.feedback-actions,.knowledge-dashboard-top,.knowledge-roadmap,.knowledge-tradeoffs-grid,.knowledge-outcome-grid,.knowledge-kpi-grid{grid-template-columns:1fr}
  .knowledge-current-state,.knowledge-operating-model,.knowledge-feedback-panel,.knowledge-outcomes-panel,.knowledge-dashboard{padding:24px}
  .knowledge-content-types>span{grid-column:auto}
  .article-preview-body article{border-right:0}
  .article-preview-body article:nth-last-child(-n+2){border-bottom:1px solid var(--line)}
  .article-preview-body article:last-child{border-bottom:0}
  .knowledge-bar{grid-template-columns:105px 1fr 34px}
}


/* ===== Learning & Enablement Platform ===== */
.learning-hero h1{max-width:1020px}
.learning-hero .lead{max-width:930px}
.learning-summary-grid{display:grid;grid-template-columns:minmax(320px,.85fr) minmax(0,1.15fr);gap:64px;align-items:start}
.learning-summary-grid h2{font-size:clamp(2.2rem,4.7vw,4.5rem);line-height:1.04;letter-spacing:-.034em;margin:16px 0 0}
.learning-summary-copy{border-left:1px solid var(--line);padding-left:36px}
.learning-summary-copy p{font-size:17px;line-height:1.75;color:var(--muted);margin:0}
.learning-summary-copy p+p{margin-top:20px}
.learning-problem-grid,.learning-goals-grid{display:grid;grid-template-columns:repeat(3,1fr);gap:14px}
.learning-problem-grid article,.learning-goals-grid article{border:1px solid var(--line);border-radius:16px;background:var(--surface);padding:24px;min-height:220px}
.learning-problem-grid article>span{color:var(--accent);font-size:10px;font-weight:800}
.learning-problem-grid h3,.learning-goals-grid strong{display:block;font-size:19px;line-height:1.24;margin:16px 0 10px}
.learning-problem-grid p,.learning-goals-grid p{font-size:13px;line-height:1.62;color:var(--muted);margin:0}

.learning-current-state{border:1px solid var(--line);border-radius:20px;background:linear-gradient(140deg,var(--surface),rgba(98,168,255,.03));padding:34px}
.learning-current-state h2{font-size:clamp(2rem,4vw,3.5rem);margin:15px 0 10px}
.learning-current-state>div:first-child p{color:var(--muted);font-size:15px;line-height:1.65;max-width:850px}
.learning-current-flow{display:grid;grid-template-columns:1fr auto 1fr auto 1fr auto 1fr auto 1fr;gap:10px;align-items:center;margin-top:28px}
.learning-current-flow article{border:1px solid var(--line);border-radius:14px;background:var(--bg-deep);padding:17px;text-align:center;min-height:112px}
.learning-current-flow span{display:inline-grid;place-items:center;width:26px;height:26px;border-radius:8px;border:1px solid var(--line-strong);color:var(--accent);font-size:9px;font-weight:800}
.learning-current-flow strong{display:block;font-size:13px;margin:10px 0 5px}
.learning-current-flow small{font-size:10px;color:var(--muted)}
.learning-current-flow i{font-style:normal;color:var(--accent)}

.learning-operating-model{max-width:900px;margin:0 auto;padding:34px;border:1px dashed color-mix(in srgb,var(--accent) 30%,transparent);border-radius:24px;background:radial-gradient(circle,rgba(98,168,255,.08),transparent 64%)}
.learning-core{max-width:390px;margin:0 auto 25px;border:1px solid color-mix(in srgb,var(--accent) 45%,var(--line));border-radius:18px;background:var(--surface);padding:28px;text-align:center}
.learning-core span{font-size:9px;color:var(--accent);text-transform:uppercase;letter-spacing:.11em;font-weight:800}
.learning-core strong{display:block;font-size:25px;line-height:1.2;margin-top:12px}
.learning-ring{display:grid;grid-template-columns:repeat(3,1fr);gap:12px}
.learning-ring+.learning-ring{margin-top:12px}
.learning-ring article{border:1px solid var(--line);border-radius:15px;background:var(--bg-deep);padding:18px;text-align:center}
.learning-ring span{font-size:9px;color:var(--accent);font-weight:800}
.learning-ring strong{display:block;font-size:16px;margin:8px 0 5px}
.learning-ring small{font-size:10px;color:var(--muted)}

.learning-proficiency-layout{display:grid;grid-template-columns:minmax(280px,.55fr) minmax(0,1.45fr);gap:22px}
.learning-role-card{border:1px solid color-mix(in srgb,var(--accent) 40%,var(--line));border-radius:18px;background:linear-gradient(140deg,rgba(98,168,255,.08),var(--surface));padding:28px}
.learning-role-card span{font-size:9px;color:var(--accent);text-transform:uppercase;letter-spacing:.1em;font-weight:800}
.learning-role-card strong{display:block;font-size:27px;line-height:1.18;margin:16px 0 12px}
.learning-role-card p{font-size:14px;line-height:1.65;color:var(--muted)}
.learning-level-grid{display:grid;grid-template-columns:1fr 1fr;gap:12px}
.learning-level-grid article{border:1px solid var(--line);border-radius:15px;background:var(--surface);padding:21px}
.learning-level-grid span{font-size:9px;color:var(--accent);text-transform:uppercase;letter-spacing:.09em;font-weight:800}
.learning-level-grid strong{display:block;font-size:18px;margin:11px 0 8px}
.learning-level-grid p{font-size:12px;line-height:1.58;color:var(--muted);margin:0}

.learning-journey{display:grid;grid-template-columns:1fr auto 1fr auto 1fr auto 1fr auto 1fr auto 1fr;gap:9px;align-items:center}
.learning-journey article{border:1px solid var(--line);border-radius:15px;background:var(--surface);padding:18px;min-height:220px}
.learning-journey span{color:var(--accent);font-size:9px;font-weight:800}
.learning-journey h3{font-size:17px;margin:13px 0 8px}
.learning-journey p{font-size:12px;line-height:1.55;color:var(--muted);margin:0}
.learning-journey i{font-style:normal;color:var(--accent)}

.learning-path-layout,.learning-knowledge-layout,.learning-manager-layout,.learning-customer-layout,.learning-architecture-layout,.learning-tradeoffs-layout,.learning-outcomes-panel,.learning-kpi-layout,.learning-video-placeholder,.learning-takeaways{display:grid;grid-template-columns:minmax(300px,.7fr) minmax(0,1.3fr);gap:54px;align-items:start}
.learning-path-layout h2,.learning-knowledge-layout h2,.learning-manager-layout h2,.learning-customer-layout h2,.learning-architecture-layout h2,.learning-tradeoffs-layout h2,.learning-outcomes-panel h2,.learning-takeaways h2,.learning-video-placeholder h2{font-size:clamp(2rem,4.3vw,4rem);line-height:1.07;letter-spacing:-.033em;margin:16px 0}
.learning-path-layout>div:first-child p,.learning-knowledge-layout>div:first-child p,.learning-customer-layout>div:first-child p,.learning-outcomes-panel>div:first-child p,.learning-video-placeholder p{font-size:15px;line-height:1.7;color:var(--muted)}
.learning-path-grid,.learning-support-grid,.learning-customer-grid,.learning-tradeoffs-grid,.learning-outcome-grid,.learning-kpi-grid{display:grid;grid-template-columns:1fr 1fr;gap:12px}
.learning-path-grid article,.learning-support-grid article,.learning-customer-grid article,.learning-tradeoffs-grid article,.learning-outcome-grid article,.learning-kpi-grid article{border:1px solid var(--line);border-radius:15px;background:var(--surface);padding:20px}
.learning-path-grid span,.learning-support-grid span,.learning-customer-grid span{font-size:9px;color:var(--accent);text-transform:uppercase;letter-spacing:.09em;font-weight:800}
.learning-path-grid strong,.learning-support-grid strong,.learning-customer-grid strong,.learning-tradeoffs-grid strong,.learning-outcome-grid strong,.learning-kpi-grid strong{display:block;font-size:17px;margin:10px 0 8px}
.learning-path-grid p,.learning-support-grid p,.learning-customer-grid p,.learning-tradeoffs-grid p,.learning-outcome-grid p{font-size:12px;line-height:1.55;color:var(--muted);margin:0}
.learning-kpi-grid span{font-size:12px;line-height:1.5;color:var(--muted)}

.learning-scenario-shell{border:1px solid var(--line);border-radius:20px;background:linear-gradient(145deg,var(--surface),rgba(98,168,255,.03));padding:30px}
.scenario-brief{border:1px solid color-mix(in srgb,var(--accent) 45%,var(--line));border-radius:15px;background:var(--bg-deep);padding:22px}
.scenario-brief span,.scenario-evidence span{font-size:9px;color:var(--accent);text-transform:uppercase;letter-spacing:.1em;font-weight:800}
.scenario-brief strong{display:block;font-size:23px;line-height:1.25;margin:12px 0 9px}
.scenario-brief p{font-size:13px;line-height:1.62;color:var(--muted);margin:0}
.scenario-decision-grid{display:grid;grid-template-columns:repeat(4,1fr);gap:11px;margin:12px 0}
.scenario-decision-grid article{border:1px solid var(--line);border-radius:13px;background:var(--bg-deep);padding:18px}
.scenario-decision-grid span{font-size:8px;color:var(--accent);text-transform:uppercase;letter-spacing:.09em;font-weight:800}
.scenario-decision-grid strong{display:block;font-size:15px;line-height:1.28;margin:10px 0 7px}
.scenario-decision-grid p{font-size:11px;line-height:1.52;color:var(--muted);margin:0}
.scenario-evidence{border:1px solid var(--line);border-radius:13px;background:rgba(98,168,255,.05);padding:17px}
.scenario-evidence strong{display:block;font-size:14px;margin-top:9px}

.learning-coaching-flow{display:grid;grid-template-columns:1fr auto 1fr auto 1fr auto 1fr;gap:12px;align-items:center}
.learning-coaching-flow article{border:1px solid var(--line);border-radius:16px;background:var(--surface);padding:22px;min-height:220px}
.learning-coaching-flow span{color:var(--accent);font-size:10px;font-weight:800}
.learning-coaching-flow h3{font-size:19px;margin:14px 0 9px}
.learning-coaching-flow p{font-size:13px;line-height:1.6;color:var(--muted);margin:0}
.learning-coaching-flow i{font-style:normal;color:var(--accent)}

.learning-manager-dashboard{border:1px solid var(--line);border-radius:20px;background:var(--surface);padding:25px}
.manager-top{display:grid;grid-template-columns:repeat(4,1fr);gap:10px}
.manager-top article,.manager-bottom>article{border:1px solid var(--line);border-radius:13px;background:var(--bg-deep);padding:18px}
.manager-top span,.manager-bottom>article>span{display:block;color:var(--accent);font-size:8px;text-transform:uppercase;letter-spacing:.1em;font-weight:800}
.manager-top strong{display:block;font-size:28px;margin:12px 0 6px}
.manager-top small,.learning-manager-dashboard>small{color:var(--muted);font-size:10px}
.manager-bottom{display:grid;grid-template-columns:1fr 1fr;gap:12px;margin-top:12px}
.manager-bar{display:grid;grid-template-columns:145px 1fr 38px;gap:10px;align-items:center;margin-top:14px}
.manager-bar label,.manager-bar strong{font-size:11px}
.manager-bar i{height:8px;border-radius:999px;background:linear-gradient(90deg,var(--accent) var(--w),rgba(98,168,255,.12) var(--w))}
.manager-bottom ul{padding-left:18px;color:var(--muted);font-size:12px;line-height:1.65;margin:14px 0 0}
.learning-manager-dashboard>small{display:block;margin-top:14px}

.learning-certification-grid{display:grid;grid-template-columns:repeat(5,1fr);gap:11px}
.learning-certification-grid article{border-top:2px solid var(--accent);background:linear-gradient(180deg,rgba(98,168,255,.13),transparent);padding:22px 18px;min-height:225px}
.learning-certification-grid span{font-size:9px;color:var(--accent);text-transform:uppercase;letter-spacing:.09em;font-weight:800}
.learning-certification-grid h3{font-size:18px;margin:16px 0 9px}
.learning-certification-grid p{font-size:12px;line-height:1.58;color:var(--muted);margin:0}

.learning-evidence-chain{display:grid;grid-template-columns:1fr auto 1fr auto 1fr auto 1fr auto 1fr;gap:10px;align-items:center}
.learning-evidence-chain article{border:1px solid var(--line);border-radius:15px;background:var(--surface);padding:19px;min-height:180px}
.learning-evidence-chain span{display:grid;place-items:center;width:28px;height:28px;border:1px solid var(--line-strong);border-radius:8px;color:var(--accent);font-size:9px;font-weight:800}
.learning-evidence-chain strong{display:block;font-size:16px;margin:13px 0 8px}
.learning-evidence-chain p{font-size:11px;line-height:1.55;color:var(--muted);margin:0}
.learning-evidence-chain i{font-style:normal;color:var(--accent)}

.learning-architecture-stack{display:grid;gap:10px}
.learning-architecture-stack article{border-left:2px solid var(--accent);background:linear-gradient(90deg,var(--accent-soft),transparent);padding:18px 20px}
.learning-architecture-stack span{display:block;font-size:9px;color:var(--accent);text-transform:uppercase;letter-spacing:.09em;font-weight:800}
.learning-architecture-stack strong{display:block;font-size:16px;line-height:1.35;margin-top:8px}

.learning-roadmap{display:grid;grid-template-columns:repeat(6,1fr);gap:10px}
.learning-roadmap article{border:1px solid var(--line);border-radius:15px;background:var(--surface);padding:20px;min-height:235px}
.learning-roadmap span{font-size:9px;color:var(--accent);font-weight:800;text-transform:uppercase;letter-spacing:.09em}
.learning-roadmap h3{font-size:17px;margin:15px 0 9px}
.learning-roadmap p{font-size:12px;line-height:1.58;color:var(--muted);margin:0}

.learning-outcomes-panel{border:1px solid color-mix(in srgb,#f3c86a 35%,var(--line));border-radius:21px;background:linear-gradient(140deg,rgba(243,200,106,.07),var(--surface));padding:38px}
.learning-outcome-grid article{background:var(--bg-deep)}
.learning-kpi-layout{align-items:start}
.learning-video-placeholder{align-items:center}
.learning-takeaways ol{margin:0;padding:0;list-style:none;counter-reset:item;display:grid;gap:10px}
.learning-takeaways li{counter-increment:item;border:1px solid var(--line);border-radius:14px;background:var(--surface);padding:18px 20px 18px 58px;position:relative;color:#c9d4dd;font-size:14px;line-height:1.55}
.learning-takeaways li:before{content:counter(item,decimal-leading-zero);position:absolute;left:18px;top:18px;color:var(--accent);font-size:10px;font-weight:800}

@media(max-width:1050px){
  .learning-problem-grid,.learning-goals-grid{grid-template-columns:1fr 1fr}
  .learning-roadmap{grid-template-columns:1fr 1fr 1fr}
  .learning-certification-grid{grid-template-columns:1fr 1fr 1fr}
}
@media(max-width:900px){
  .learning-summary-grid,.learning-proficiency-layout,.learning-path-layout,.learning-knowledge-layout,.learning-manager-layout,.learning-customer-layout,.learning-architecture-layout,.learning-tradeoffs-layout,.learning-outcomes-panel,.learning-kpi-layout,.learning-video-placeholder,.learning-takeaways{grid-template-columns:1fr}
  .learning-summary-copy{border-left:0;border-top:1px solid var(--line);padding:28px 0 0}
  .learning-current-flow,.learning-journey,.learning-coaching-flow,.learning-evidence-chain{grid-template-columns:1fr}
  .learning-current-flow i,.learning-journey i,.learning-coaching-flow i,.learning-evidence-chain i{transform:rotate(90deg);text-align:center}
  .scenario-decision-grid,.manager-top{grid-template-columns:1fr 1fr}
  .manager-bottom{grid-template-columns:1fr}
}
@media(max-width:680px){
  .learning-problem-grid,.learning-goals-grid,.learning-ring,.learning-level-grid,.learning-path-grid,.scenario-decision-grid,.learning-support-grid,.manager-top,.learning-certification-grid,.learning-customer-grid,.learning-roadmap,.learning-tradeoffs-grid,.learning-outcome-grid,.learning-kpi-grid{grid-template-columns:1fr}
  .learning-current-state,.learning-operating-model,.learning-scenario-shell,.learning-manager-dashboard,.learning-outcomes-panel{padding:24px}
  .manager-bar{grid-template-columns:110px 1fr 34px}
}


/* ===== AI Copilot Workspace ===== */
.copilot-hero h1{max-width:980px}
.copilot-hero .lead{max-width:950px}
.copilot-summary-grid{display:grid;grid-template-columns:minmax(320px,.85fr) minmax(0,1.15fr);gap:64px;align-items:start}
.copilot-summary-grid h2{font-size:clamp(2.2rem,4.7vw,4.5rem);line-height:1.04;letter-spacing:-.034em;margin:16px 0 0}
.copilot-summary-copy{border-left:1px solid var(--line);padding-left:36px}
.copilot-summary-copy p{font-size:17px;line-height:1.75;color:var(--muted);margin:0}
.copilot-summary-copy p+p{margin-top:20px}
.copilot-problem-grid,.copilot-principles-grid{display:grid;grid-template-columns:repeat(3,1fr);gap:14px}
.copilot-problem-grid article,.copilot-principles-grid article{border:1px solid var(--line);border-radius:16px;background:var(--surface);padding:24px;min-height:220px}
.copilot-problem-grid article>span{color:var(--accent);font-size:10px;font-weight:800}
.copilot-problem-grid h3,.copilot-principles-grid strong{display:block;font-size:19px;line-height:1.24;margin:16px 0 10px}
.copilot-problem-grid p,.copilot-principles-grid p{font-size:13px;line-height:1.62;color:var(--muted);margin:0}

.copilot-current-state{border:1px solid var(--line);border-radius:20px;background:linear-gradient(140deg,var(--surface),rgba(98,168,255,.03));padding:34px}
.copilot-current-state h2{font-size:clamp(2rem,4vw,3.5rem);margin:15px 0 10px}
.copilot-current-state>div:first-child p{color:var(--muted);font-size:15px;line-height:1.65;max-width:850px}
.copilot-current-flow{display:grid;grid-template-columns:1fr auto 1fr auto 1fr auto 1fr auto 1fr;gap:10px;align-items:center;margin-top:28px}
.copilot-current-flow article{border:1px solid var(--line);border-radius:14px;background:var(--bg-deep);padding:17px;text-align:center;min-height:112px}
.copilot-current-flow span{display:inline-grid;place-items:center;width:26px;height:26px;border-radius:8px;border:1px solid var(--line-strong);color:var(--accent);font-size:9px;font-weight:800}
.copilot-current-flow strong{display:block;font-size:13px;margin:10px 0 5px}
.copilot-current-flow small{font-size:10px;color:var(--muted)}
.copilot-current-flow i{font-style:normal;color:var(--accent)}

.copilot-workspace{display:grid;grid-template-columns:190px 1fr;border:1px solid var(--line);border-radius:20px;overflow:hidden;background:var(--surface)}
.copilot-sidebar{background:var(--bg-deep);border-right:1px solid var(--line);padding:24px 16px;display:grid;align-content:start;gap:8px}
.copilot-sidebar>strong{font-size:18px;margin:0 8px 16px}
.copilot-sidebar a{display:flex;justify-content:space-between;padding:11px 12px;border-radius:10px;color:var(--muted);font-size:12px}
.copilot-sidebar a.active{background:rgba(98,168,255,.12);color:#eef6ff}
.copilot-sidebar a span{color:var(--accent)}
.copilot-main{padding:24px}
.copilot-topbar{display:flex;justify-content:space-between;gap:20px;align-items:center}
.copilot-topbar span{display:block;color:var(--muted);font-size:11px}
.copilot-topbar strong{display:block;font-size:25px;margin-top:4px}
.copilot-topbar button,.copilot-recommendations button{border:1px solid var(--line-strong);background:var(--bg-deep);color:#dce8f2;border-radius:10px;padding:10px 13px;font-weight:700}
.copilot-summary-cards{display:grid;grid-template-columns:repeat(4,1fr);gap:10px;margin:20px 0}
.copilot-summary-cards article{border:1px solid var(--line);border-radius:13px;background:var(--bg-deep);padding:17px}
.copilot-summary-cards span{font-size:8px;color:var(--accent);text-transform:uppercase;letter-spacing:.09em;font-weight:800}
.copilot-summary-cards strong{display:block;font-size:28px;margin:10px 0 4px}
.copilot-summary-cards small{font-size:10px;color:var(--muted)}
.copilot-recommendations{display:grid;gap:10px}
.copilot-recommendations article{display:grid;grid-template-columns:42px 1fr auto;gap:16px;align-items:center;border:1px solid var(--line);border-radius:15px;background:var(--bg-deep);padding:18px}
.copilot-recommendations article.priority-critical{border-color:rgba(255,112,112,.42)}
.recommendation-rank{display:grid;place-items:center;width:38px;height:38px;border:1px solid var(--line-strong);border-radius:10px;color:var(--accent);font-size:10px;font-weight:800}
.copilot-recommendations span{font-size:8px;color:var(--accent);text-transform:uppercase;letter-spacing:.09em;font-weight:800}
.copilot-recommendations h3{font-size:17px;line-height:1.28;margin:8px 0 6px}
.copilot-recommendations p{font-size:11px;line-height:1.52;color:var(--muted);margin:0}
.recommendation-tags{display:flex;flex-wrap:wrap;gap:7px;margin-top:12px}
.recommendation-tags b{border:1px solid var(--line);border-radius:999px;padding:5px 8px;font-size:9px;color:#aebfcd}

.copilot-priority-layout,.copilot-resolution-layout,.copilot-data-layout,.copilot-salesforce-layout,.copilot-controls-layout,.copilot-tradeoffs-layout,.copilot-outcomes-panel,.copilot-kpi-layout,.copilot-video-placeholder,.copilot-takeaways{display:grid;grid-template-columns:minmax(300px,.7fr) minmax(0,1.3fr);gap:54px;align-items:start}
.copilot-priority-layout h2,.copilot-resolution-layout h2,.copilot-data-layout h2,.copilot-salesforce-layout h2,.copilot-controls-layout h2,.copilot-tradeoffs-layout h2,.copilot-outcomes-panel h2,.copilot-video-placeholder h2,.copilot-takeaways h2{font-size:clamp(2rem,4.3vw,4rem);line-height:1.07;letter-spacing:-.033em;margin:16px 0}
.copilot-priority-layout>div:first-child p,.copilot-salesforce-layout>div:first-child p,.copilot-outcomes-panel>div:first-child p,.copilot-video-placeholder p{font-size:15px;line-height:1.7;color:var(--muted)}
.priority-assessment{display:grid;grid-template-columns:180px 1fr;gap:14px}
.priority-score{display:grid;place-items:center;align-content:center;border:1px solid rgba(255,112,112,.45);border-radius:18px;background:linear-gradient(145deg,rgba(255,112,112,.08),var(--surface));text-align:center;padding:20px}
.priority-score span{font-size:9px;text-transform:uppercase;letter-spacing:.1em;color:#ff9b9b;font-weight:800}
.priority-score strong{font-size:64px;line-height:1;margin:18px 0 8px}
.priority-score small{font-size:11px;color:var(--muted)}
.priority-factors{display:grid;grid-template-columns:1fr 1fr;gap:11px}
.priority-factors article{border:1px solid var(--line);border-radius:14px;background:var(--surface);padding:18px}
.priority-factors span{font-size:8px;color:var(--accent);text-transform:uppercase;letter-spacing:.09em;font-weight:800}
.priority-factors strong{display:block;font-size:26px;margin:10px 0 6px}
.priority-factors p{font-size:11px;line-height:1.52;color:var(--muted);margin:0}

.copilot-evidence-grid{display:grid;grid-template-columns:repeat(3,1fr);gap:12px}
.copilot-evidence-grid article{border:1px solid var(--line);border-radius:15px;background:var(--surface);padding:21px;min-height:190px}
.copilot-evidence-grid span{font-size:8px;color:var(--accent);text-transform:uppercase;letter-spacing:.09em;font-weight:800}
.copilot-evidence-grid strong{display:block;font-size:18px;margin:13px 0 8px}
.copilot-evidence-grid p{font-size:12px;line-height:1.58;color:var(--muted);margin:0}

.copilot-resolution-flow{display:grid;grid-template-columns:1fr auto 1fr auto 1fr auto 1fr auto 1fr;gap:10px;align-items:center}
.copilot-resolution-flow article{border:1px solid var(--line);border-radius:15px;background:var(--surface);padding:18px;min-height:215px}
.copilot-resolution-flow span{color:var(--accent);font-size:9px;font-weight:800}
.copilot-resolution-flow h3{font-size:17px;margin:13px 0 8px}
.copilot-resolution-flow p{font-size:12px;line-height:1.55;color:var(--muted);margin:0}
.copilot-resolution-flow i{font-style:normal;color:var(--accent)}

.copilot-escalation-panel{border:1px solid var(--line);border-radius:20px;background:linear-gradient(145deg,var(--surface),rgba(255,112,112,.025));padding:30px}
.escalation-signal{border:1px solid rgba(255,112,112,.35);border-radius:15px;background:var(--bg-deep);padding:22px}
.escalation-signal span{font-size:9px;color:#ff9b9b;text-transform:uppercase;letter-spacing:.1em;font-weight:800}
.escalation-signal strong{display:block;font-size:24px;line-height:1.25;margin:12px 0 9px}
.escalation-signal p{font-size:13px;line-height:1.62;color:var(--muted);margin:0}
.escalation-actions{display:grid;grid-template-columns:1fr 1fr;gap:11px;margin-top:12px}
.escalation-actions article{border:1px solid var(--line);border-radius:13px;background:var(--bg-deep);padding:18px}
.escalation-actions span{font-size:8px;color:var(--accent);text-transform:uppercase;letter-spacing:.09em;font-weight:800}
.escalation-actions strong{display:block;font-size:16px;margin:10px 0 7px}
.escalation-actions p{font-size:11px;line-height:1.52;color:var(--muted);margin:0}

.copilot-data-stack{display:grid;gap:10px}
.copilot-data-stack article{border-left:2px solid var(--accent);background:linear-gradient(90deg,var(--accent-soft),transparent);padding:18px 20px}
.copilot-data-stack span{display:block;font-size:9px;color:var(--accent);text-transform:uppercase;letter-spacing:.09em;font-weight:800}
.copilot-data-stack strong{display:block;font-size:16px;line-height:1.35;margin-top:8px}
.copilot-salesforce-map{display:grid;grid-template-columns:1fr 1fr;gap:12px}
.copilot-salesforce-map article,.copilot-controls-grid article,.copilot-tradeoffs-grid article,.copilot-outcome-grid article,.copilot-kpi-grid article{border:1px solid var(--line);border-radius:15px;background:var(--surface);padding:20px}
.copilot-salesforce-map span{font-size:9px;color:var(--accent);text-transform:uppercase;letter-spacing:.09em;font-weight:800}
.copilot-salesforce-map strong,.copilot-controls-grid strong,.copilot-tradeoffs-grid strong,.copilot-outcome-grid strong,.copilot-kpi-grid strong{display:block;font-size:17px;margin:10px 0 8px}
.copilot-salesforce-map p,.copilot-controls-grid p,.copilot-tradeoffs-grid p,.copilot-outcome-grid p{font-size:12px;line-height:1.55;color:var(--muted);margin:0}
.copilot-controls-grid,.copilot-tradeoffs-grid,.copilot-outcome-grid,.copilot-kpi-grid{display:grid;grid-template-columns:1fr 1fr;gap:12px}
.copilot-kpi-grid span{font-size:12px;line-height:1.5;color:var(--muted)}

.copilot-dashboard{border:1px solid var(--line);border-radius:20px;background:var(--surface);padding:25px}
.copilot-dashboard-top{display:grid;grid-template-columns:repeat(4,1fr);gap:10px}
.copilot-dashboard-top article,.copilot-dashboard-bottom>article{border:1px solid var(--line);border-radius:13px;background:var(--bg-deep);padding:18px}
.copilot-dashboard-top span,.copilot-dashboard-bottom>article>span{display:block;color:var(--accent);font-size:8px;text-transform:uppercase;letter-spacing:.1em;font-weight:800}
.copilot-dashboard-top strong{display:block;font-size:28px;margin:12px 0 6px}
.copilot-dashboard-top small,.copilot-dashboard>small{color:var(--muted);font-size:10px}
.copilot-dashboard-bottom{display:grid;grid-template-columns:1fr 1fr;gap:12px;margin-top:12px}
.copilot-bar{display:grid;grid-template-columns:140px 1fr 38px;gap:10px;align-items:center;margin-top:14px}
.copilot-bar label,.copilot-bar strong{font-size:11px}
.copilot-bar i{height:8px;border-radius:999px;background:linear-gradient(90deg,var(--accent) var(--w),rgba(98,168,255,.12) var(--w))}
.copilot-dashboard-bottom ul{padding-left:18px;color:var(--muted);font-size:12px;line-height:1.65;margin:14px 0 0}
.copilot-dashboard>small{display:block;margin-top:14px}

.copilot-roadmap{display:grid;grid-template-columns:repeat(6,1fr);gap:10px}
.copilot-roadmap article{border:1px solid var(--line);border-radius:15px;background:var(--surface);padding:20px;min-height:235px}
.copilot-roadmap span{font-size:9px;color:var(--accent);font-weight:800;text-transform:uppercase;letter-spacing:.09em}
.copilot-roadmap h3{font-size:17px;margin:15px 0 9px}
.copilot-roadmap p{font-size:12px;line-height:1.58;color:var(--muted);margin:0}
.copilot-outcomes-panel{border:1px solid color-mix(in srgb,#f3c86a 35%,var(--line));border-radius:21px;background:linear-gradient(140deg,rgba(243,200,106,.07),var(--surface));padding:38px}
.copilot-outcome-grid article{background:var(--bg-deep)}
.copilot-video-placeholder{align-items:center}
.copilot-takeaways ol{margin:0;padding:0;list-style:none;counter-reset:item;display:grid;gap:10px}
.copilot-takeaways li{counter-increment:item;border:1px solid var(--line);border-radius:14px;background:var(--surface);padding:18px 20px 18px 58px;position:relative;color:#c9d4dd;font-size:14px;line-height:1.55}
.copilot-takeaways li:before{content:counter(item,decimal-leading-zero);position:absolute;left:18px;top:18px;color:var(--accent);font-size:10px;font-weight:800}

@media(max-width:1050px){
  .copilot-problem-grid,.copilot-principles-grid{grid-template-columns:1fr 1fr}
  .copilot-roadmap{grid-template-columns:1fr 1fr 1fr}
}
@media(max-width:900px){
  .copilot-summary-grid,.copilot-priority-layout,.copilot-resolution-layout,.copilot-data-layout,.copilot-salesforce-layout,.copilot-controls-layout,.copilot-tradeoffs-layout,.copilot-outcomes-panel,.copilot-kpi-layout,.copilot-video-placeholder,.copilot-takeaways{grid-template-columns:1fr}
  .copilot-summary-copy{border-left:0;border-top:1px solid var(--line);padding:28px 0 0}
  .copilot-workspace{grid-template-columns:1fr}
  .copilot-sidebar{display:flex;overflow-x:auto;border-right:0;border-bottom:1px solid var(--line)}
  .copilot-sidebar>strong{display:none}
  .copilot-current-flow,.copilot-resolution-flow{grid-template-columns:1fr}
  .copilot-current-flow i,.copilot-resolution-flow i{transform:rotate(90deg);text-align:center}
  .copilot-dashboard-top{grid-template-columns:1fr 1fr}
  .copilot-dashboard-bottom{grid-template-columns:1fr}
}
@media(max-width:680px){
  .copilot-problem-grid,.copilot-principles-grid,.copilot-summary-cards,.priority-factors,.copilot-evidence-grid,.escalation-actions,.copilot-salesforce-map,.copilot-controls-grid,.copilot-dashboard-top,.copilot-roadmap,.copilot-tradeoffs-grid,.copilot-outcome-grid,.copilot-kpi-grid{grid-template-columns:1fr}
  .copilot-current-state,.copilot-main,.copilot-escalation-panel,.copilot-dashboard,.copilot-outcomes-panel{padding:24px}
  .copilot-recommendations article{grid-template-columns:38px 1fr}
  .copilot-recommendations button{grid-column:1/-1}
  .priority-assessment{grid-template-columns:1fr}
  .copilot-bar{grid-template-columns:105px 1fr 34px}
}


/* ===== AI Copilot data architecture desktop layout fix ===== */
.copilot-data-layout{
  grid-template-columns:minmax(0,.82fr) minmax(0,1.18fr);
  gap:72px;
}
.copilot-data-layout > *{
  min-width:0;
}
.copilot-data-layout h2{
  max-width:9.5ch;
  font-size:clamp(2rem,3.35vw,3.35rem);
  line-height:1.08;
}

@media(max-width:900px){
  .copilot-data-layout{
    grid-template-columns:1fr;
    gap:36px;
  }
  .copilot-data-layout h2{
    max-width:none;
  }
}


/* ===== Unified Support Operation V4 ===== */
.unified-hero h1{max-width:1050px}
.unified-hero .lead{max-width:980px}
.unified-summary-grid{display:grid;grid-template-columns:minmax(320px,.85fr) minmax(0,1.15fr);gap:64px;align-items:start}
.unified-summary-grid h2{font-size:clamp(2.2rem,4.7vw,4.5rem);line-height:1.04;letter-spacing:-.034em;margin:16px 0 0}
.unified-summary-copy{border-left:1px solid var(--line);padding-left:36px}
.unified-summary-copy p{font-size:17px;line-height:1.75;color:var(--muted);margin:0}
.unified-summary-copy p+p{margin-top:20px}

.unified-context-grid{display:grid;grid-template-columns:repeat(4,1fr);gap:12px}
.unified-context-grid article,.unified-goals-grid article,.unified-problem-grid article{border:1px solid var(--line);border-radius:16px;background:var(--surface);padding:23px}
.unified-context-grid span{font-size:9px;color:var(--accent);text-transform:uppercase;letter-spacing:.1em;font-weight:800}
.unified-context-grid strong{display:block;font-size:18px;line-height:1.3;margin:13px 0 8px}
.unified-context-grid p,.unified-goals-grid p,.unified-problem-grid p{font-size:12px;line-height:1.58;color:var(--muted);margin:0}
.unified-problem-grid,.unified-goals-grid{display:grid;grid-template-columns:repeat(3,1fr);gap:14px}
.unified-problem-grid article{min-height:210px}
.unified-problem-grid article>span{color:var(--accent);font-size:10px;font-weight:800}
.unified-problem-grid h3,.unified-goals-grid strong{display:block;font-size:19px;line-height:1.25;margin:16px 0 10px}

.unified-current-state{border:1px solid var(--line);border-radius:20px;background:linear-gradient(140deg,var(--surface),rgba(98,168,255,.03));padding:34px}
.unified-current-state h2{font-size:clamp(2rem,4vw,3.5rem);margin:15px 0 10px}
.unified-current-state>div:first-child p{color:var(--muted);font-size:15px;line-height:1.65;max-width:850px}
.unified-current-flow{display:grid;grid-template-columns:1fr auto 1fr auto 1fr auto 1fr auto 1fr;gap:10px;align-items:center;margin-top:28px}
.unified-current-flow article{border:1px solid var(--line);border-radius:14px;background:var(--bg-deep);padding:17px;text-align:center;min-height:112px}
.unified-current-flow span{display:inline-grid;place-items:center;width:26px;height:26px;border-radius:8px;border:1px solid var(--line-strong);color:var(--accent);font-size:9px;font-weight:800}
.unified-current-flow strong{display:block;font-size:13px;margin:10px 0 5px}
.unified-current-flow small{font-size:10px;color:var(--muted)}
.unified-current-flow i{font-style:normal;color:var(--accent)}

.unified-option-grid{display:grid;grid-template-columns:1fr 1fr;gap:18px}
.unified-option-card{border:1px solid var(--line);border-radius:20px;background:linear-gradient(145deg,var(--surface),rgba(98,168,255,.025));overflow:hidden}
.option-header{padding:27px;border-bottom:1px solid var(--line)}
.option-header>span{font-size:9px;color:var(--accent);text-transform:uppercase;letter-spacing:.1em;font-weight:800}
.option-header>strong{display:block;font-size:27px;line-height:1.18;margin:13px 0 10px}
.option-header p{font-size:13px;line-height:1.62;color:var(--muted);margin:0}
.option-flow{display:flex;align-items:center;justify-content:center;gap:9px;flex-wrap:wrap;padding:18px;border-bottom:1px solid var(--line);background:var(--bg-deep)}
.option-flow span{border:1px solid var(--line);border-radius:999px;padding:7px 10px;font-size:10px}
.option-flow i{font-style:normal;color:var(--accent)}
.option-columns{display:grid;gap:0}
.option-columns>div{padding:20px 25px;border-top:1px solid var(--line)}
.option-columns>div:first-child{border-top:0}
.option-columns strong{font-size:14px}
.option-columns p,.option-columns li{font-size:12px;line-height:1.58;color:var(--muted)}
.option-columns ul{padding-left:18px;margin:10px 0 0}

.unified-recommendation,.unified-architecture-layout,.unified-knowledge-layout,.unified-quality-layout,.unified-cost-layout,.unified-security-layout,.unified-tradeoffs-layout,.unified-risk-layout,.unified-outcomes-panel,.unified-evidence-panel,.unified-kpi-layout,.unified-video-placeholder,.unified-takeaways{display:grid;grid-template-columns:minmax(300px,.72fr) minmax(0,1.28fr);gap:56px;align-items:start}
.unified-recommendation h2,.unified-architecture-layout h2,.unified-knowledge-layout h2,.unified-quality-layout h2,.unified-cost-layout h2,.unified-security-layout h2,.unified-tradeoffs-layout h2,.unified-risk-layout h2,.unified-outcomes-panel h2,.unified-evidence-panel h2,.unified-video-placeholder h2,.unified-takeaways h2{font-size:clamp(2rem,4.2vw,3.9rem);line-height:1.07;letter-spacing:-.033em;margin:16px 0}
.unified-recommendation>div:first-child p,.unified-knowledge-layout>div:first-child p,.unified-cost-layout>div:first-child p,.unified-outcomes-panel>div:first-child p,.unified-evidence-panel>div:first-child p,.unified-video-placeholder p{font-size:15px;line-height:1.7;color:var(--muted)}
.recommendation-scorecard{display:grid;gap:11px}
.recommendation-scorecard article{border:1px solid var(--line);border-left:2px solid var(--accent);background:linear-gradient(90deg,var(--accent-soft),transparent);padding:20px}
.recommendation-scorecard span{font-size:8px;color:var(--accent);text-transform:uppercase;letter-spacing:.1em;font-weight:800}
.recommendation-scorecard strong{display:block;font-size:19px;margin:10px 0 7px}
.recommendation-scorecard p{font-size:12px;line-height:1.58;color:var(--muted);margin:0}

.unified-architecture-stack{display:grid;gap:10px}
.unified-architecture-stack article{border-left:2px solid var(--accent);background:linear-gradient(90deg,var(--accent-soft),transparent);padding:17px 20px}
.unified-architecture-stack span{display:block;font-size:9px;color:var(--accent);text-transform:uppercase;letter-spacing:.09em;font-weight:800}
.unified-architecture-stack strong{display:block;font-size:15px;line-height:1.35;margin-top:8px}

.unified-data-map{display:grid;grid-template-columns:1fr .78fr 1fr;gap:16px;align-items:stretch}
.unified-data-map>article,.data-sync-core{border:1px solid var(--line);border-radius:17px;background:var(--surface);padding:23px}
.unified-data-map article>span,.data-sync-core span{font-size:9px;color:var(--accent);text-transform:uppercase;letter-spacing:.1em;font-weight:800}
.unified-data-map article>strong,.data-sync-core strong{display:block;font-size:20px;line-height:1.25;margin:13px 0 10px}
.unified-data-map ul{padding-left:18px;color:var(--muted);font-size:12px;line-height:1.7;margin:0}
.data-sync-core{display:grid;align-content:center;text-align:center;background:radial-gradient(circle,rgba(98,168,255,.09),var(--surface))}
.data-sync-core p{font-size:12px;line-height:1.58;color:var(--muted)}

.unified-knowledge-flow{display:grid;grid-template-columns:1fr auto 1fr auto 1fr auto 1fr auto 1fr;gap:9px;align-items:center}
.unified-knowledge-flow article{border:1px solid var(--line);border-radius:15px;background:var(--surface);padding:18px;min-height:205px}
.unified-knowledge-flow span{color:var(--accent);font-size:9px;font-weight:800}
.unified-knowledge-flow strong{display:block;font-size:17px;margin:13px 0 8px}
.unified-knowledge-flow p{font-size:11px;line-height:1.55;color:var(--muted);margin:0}
.unified-knowledge-flow i{font-style:normal;color:var(--accent)}

.unified-quality-loop{position:relative;min-height:470px;border:1px dashed color-mix(in srgb,var(--accent) 35%,transparent);border-radius:50%;background:radial-gradient(circle,rgba(98,168,255,.08),transparent 66%)}
.quality-center{position:absolute;left:50%;top:50%;transform:translate(-50%,-50%);width:240px;min-height:150px;border:1px solid color-mix(in srgb,var(--accent) 45%,var(--line));border-radius:18px;background:var(--surface);display:grid;place-items:center;align-content:center;text-align:center;padding:20px}
.quality-center span{font-size:9px;color:var(--accent);text-transform:uppercase;letter-spacing:.1em;font-weight:800}
.quality-center strong{font-size:21px;line-height:1.25;margin-top:10px}
.unified-quality-loop article{position:absolute;width:150px;min-height:112px;border:1px solid var(--line);border-radius:14px;background:var(--bg-deep);display:grid;place-items:center;align-content:center;text-align:center;padding:13px}
.unified-quality-loop article span{font-size:8px;color:var(--accent);font-weight:800}
.unified-quality-loop article strong{font-size:15px;margin:8px 0 4px}
.unified-quality-loop article small{font-size:9px;color:var(--muted)}
.q1{left:50%;top:12px;transform:translateX(-50%)} .q2{right:20px;top:90px} .q3{right:20px;bottom:90px}
.q4{left:50%;bottom:12px;transform:translateX(-50%)} .q5{left:20px;bottom:90px} .q6{left:20px;top:90px}

.unified-dashboard{border:1px solid var(--line);border-radius:20px;background:var(--surface);padding:25px}
.unified-dashboard-top{display:grid;grid-template-columns:repeat(4,1fr);gap:10px}
.unified-dashboard-top article,.unified-dashboard-bottom>article{border:1px solid var(--line);border-radius:13px;background:var(--bg-deep);padding:18px}
.unified-dashboard-top span,.unified-dashboard-bottom>article>span{display:block;color:var(--accent);font-size:8px;text-transform:uppercase;letter-spacing:.1em;font-weight:800}
.unified-dashboard-top strong{display:block;font-size:28px;margin:12px 0 6px}
.unified-dashboard-top small,.unified-dashboard>small{color:var(--muted);font-size:10px}
.unified-dashboard-bottom{display:grid;grid-template-columns:1fr 1fr;gap:12px;margin-top:12px}
.unified-bar{display:grid;grid-template-columns:140px 1fr 38px;gap:10px;align-items:center;margin-top:14px}
.unified-bar label,.unified-bar strong{font-size:11px}
.unified-bar i{height:8px;border-radius:999px;background:linear-gradient(90deg,var(--accent) var(--w),rgba(98,168,255,.12) var(--w))}
.unified-dashboard-bottom ul{padding-left:18px;color:var(--muted);font-size:12px;line-height:1.65;margin:14px 0 0}
.unified-dashboard>small{display:block;margin-top:14px}

.unified-cost-table{border:1px solid var(--line);border-radius:16px;overflow:hidden}
.cost-row{display:grid;grid-template-columns:.7fr 1.5fr 1fr;gap:15px;padding:16px 18px;border-top:1px solid var(--line);background:var(--surface);align-items:start}
.cost-row:first-child{border-top:0}
.cost-row span,.cost-row strong{font-size:12px;line-height:1.5}
.cost-row span{color:var(--muted)}
.cost-head{background:rgba(98,168,255,.11)}
.cost-head span{color:#dce8f2;font-size:9px;text-transform:uppercase;letter-spacing:.09em;font-weight:800}

.unified-security-grid,.unified-tradeoffs-grid,.unified-risk-grid,.unified-outcome-grid,.unified-evidence-grid,.unified-kpi-grid{display:grid;grid-template-columns:1fr 1fr;gap:12px}
.unified-security-grid article,.unified-tradeoffs-grid article,.unified-risk-grid article,.unified-outcome-grid article,.unified-evidence-grid article,.unified-kpi-grid article{border:1px solid var(--line);border-radius:15px;background:var(--surface);padding:20px}
.unified-security-grid strong,.unified-tradeoffs-grid strong,.unified-risk-grid strong,.unified-outcome-grid strong,.unified-evidence-grid strong,.unified-kpi-grid strong{display:block;font-size:17px;margin:8px 0}
.unified-security-grid p,.unified-tradeoffs-grid p,.unified-risk-grid p,.unified-outcome-grid p,.unified-evidence-grid p{font-size:12px;line-height:1.58;color:var(--muted);margin:0}
.unified-risk-grid span{font-size:8px;color:#ff9b9b;text-transform:uppercase;letter-spacing:.09em;font-weight:800}
.unified-kpi-grid span{font-size:12px;line-height:1.5;color:var(--muted)}

.unified-roadmap{display:grid;grid-template-columns:repeat(6,1fr);gap:10px}
.unified-roadmap article{border:1px solid var(--line);border-radius:15px;background:var(--surface);padding:19px;min-height:240px}
.unified-roadmap span{font-size:9px;color:var(--accent);font-weight:800;text-transform:uppercase;letter-spacing:.09em}
.unified-roadmap h3{font-size:17px;margin:15px 0 9px}
.unified-roadmap p{font-size:12px;line-height:1.58;color:var(--muted);margin:0}
.unified-outcomes-panel{border:1px solid color-mix(in srgb,#f3c86a 35%,var(--line));border-radius:21px;background:linear-gradient(140deg,rgba(243,200,106,.07),var(--surface));padding:38px}
.unified-evidence-panel{border:1px solid color-mix(in srgb,#67d7a7 30%,var(--line));border-radius:21px;background:linear-gradient(140deg,rgba(103,215,167,.05),var(--surface));padding:38px}
.unified-outcome-grid article,.unified-evidence-grid article{background:var(--bg-deep)}
.unified-video-placeholder{align-items:center}
.unified-takeaways ol{margin:0;padding:0;list-style:none;counter-reset:item;display:grid;gap:10px}
.unified-takeaways li{counter-increment:item;border:1px solid var(--line);border-radius:14px;background:var(--surface);padding:18px 20px 18px 58px;position:relative;color:#c9d4dd;font-size:14px;line-height:1.55}
.unified-takeaways li:before{content:counter(item,decimal-leading-zero);position:absolute;left:18px;top:18px;color:var(--accent);font-size:10px;font-weight:800}
.unified-summary-page-grid{display:grid;grid-template-columns:1fr 1fr;gap:14px}
.unified-summary-page-grid article{border:1px solid var(--line);border-radius:17px;background:var(--surface);padding:26px}
.unified-summary-page-grid span{font-size:9px;color:var(--accent);text-transform:uppercase;letter-spacing:.1em;font-weight:800}
.unified-summary-page-grid strong{display:block;font-size:22px;line-height:1.3;margin:14px 0 10px}
.unified-summary-page-grid p{font-size:13px;line-height:1.65;color:var(--muted);margin:0}

@media(max-width:1050px){
  .unified-context-grid{grid-template-columns:1fr 1fr}
  .unified-problem-grid,.unified-goals-grid{grid-template-columns:1fr 1fr}
  .unified-roadmap{grid-template-columns:1fr 1fr 1fr}
}
@media(max-width:900px){
  .unified-summary-grid,.unified-recommendation,.unified-architecture-layout,.unified-knowledge-layout,.unified-quality-layout,.unified-cost-layout,.unified-security-layout,.unified-tradeoffs-layout,.unified-risk-layout,.unified-outcomes-panel,.unified-evidence-panel,.unified-kpi-layout,.unified-video-placeholder,.unified-takeaways{grid-template-columns:1fr}
  .unified-summary-copy{border-left:0;border-top:1px solid var(--line);padding:28px 0 0}
  .unified-option-grid,.unified-data-map{grid-template-columns:1fr}
  .unified-current-flow,.unified-knowledge-flow{grid-template-columns:1fr}
  .unified-current-flow i,.unified-knowledge-flow i{transform:rotate(90deg);text-align:center}
  .unified-dashboard-top{grid-template-columns:1fr 1fr}
  .unified-dashboard-bottom{grid-template-columns:1fr}
}
@media(max-width:680px){
  .unified-context-grid,.unified-problem-grid,.unified-goals-grid,.unified-security-grid,.unified-tradeoffs-grid,.unified-risk-grid,.unified-outcome-grid,.unified-evidence-grid,.unified-kpi-grid,.unified-dashboard-top,.unified-roadmap,.unified-summary-page-grid{grid-template-columns:1fr}
  .unified-current-state,.unified-dashboard,.unified-outcomes-panel,.unified-evidence-panel{padding:24px}
  .unified-quality-loop{min-height:auto;border-radius:20px;padding:20px;display:grid;gap:10px}
  .quality-center,.unified-quality-loop article{position:static;transform:none;width:auto;min-height:auto}
  .cost-row{grid-template-columns:1fr}
  .unified-bar{grid-template-columns:105px 1fr 34px}
}


/* ===== Unified Support Operation V4.1 cost calculator ===== */
.unified-calculator{
  display:grid;
  grid-template-columns:minmax(0,1.05fr) minmax(320px,.95fr);
  gap:18px;
  align-items:start;
}
.calculator-inputs{
  display:grid;
  grid-template-columns:1fr 1fr;
  gap:14px;
}
.calculator-group,
.calculator-results{
  border:1px solid var(--line);
  border-radius:18px;
  background:var(--surface);
  padding:24px;
}
.calculator-group h3{
  font-size:19px;
  margin:0 0 20px;
}
.calculator-group label{
  display:grid;
  gap:8px;
  margin-top:16px;
}
.calculator-group label>span{
  font-size:11px;
  line-height:1.4;
  color:var(--muted);
}
.calculator-group input{
  width:100%;
  border:1px solid var(--line-strong);
  border-radius:10px;
  background:var(--bg-deep);
  color:#eef6ff;
  padding:12px 13px;
  font:inherit;
}
.money-input{
  display:grid;
  grid-template-columns:auto 1fr;
  align-items:center;
  border:1px solid var(--line-strong);
  border-radius:10px;
  background:var(--bg-deep);
  overflow:hidden;
}
.money-input b{
  padding-left:13px;
  color:var(--muted);
  font-size:13px;
}
.money-input input{
  border:0;
  border-radius:0;
}
.calculator-results{
  position:sticky;
  top:100px;
}
.calculator-total{
  border:1px solid color-mix(in srgb,var(--accent) 42%,var(--line));
  border-radius:15px;
  background:linear-gradient(145deg,rgba(98,168,255,.1),var(--bg-deep));
  padding:23px;
}
.calculator-total span{
  display:block;
  color:var(--accent);
  font-size:9px;
  text-transform:uppercase;
  letter-spacing:.1em;
  font-weight:800;
}
.calculator-total strong{
  display:block;
  font-size:clamp(2.5rem,5vw,4.4rem);
  line-height:1;
  margin:16px 0 9px;
}
.calculator-total small{
  color:var(--muted);
  font-size:12px;
}
.calculator-breakdown{
  display:grid;
  grid-template-columns:1fr 1fr;
  gap:9px;
  margin-top:12px;
}
.calculator-breakdown article{
  border:1px solid var(--line);
  border-radius:12px;
  background:var(--bg-deep);
  padding:15px;
}
.calculator-breakdown span{
  display:block;
  color:var(--muted);
  font-size:10px;
  line-height:1.4;
}
.calculator-breakdown strong{
  display:block;
  font-size:18px;
  margin-top:8px;
}
.calculator-notes{
  border-top:1px solid var(--line);
  margin-top:18px;
  padding-top:18px;
}
.calculator-notes strong{
  font-size:12px;
}
.calculator-notes p{
  color:var(--muted);
  font-size:11px;
  line-height:1.6;
  margin:8px 0 0;
}

@media(max-width:900px){
  .unified-calculator{
    grid-template-columns:1fr;
  }
  .calculator-results{
    position:static;
  }
}
@media(max-width:680px){
  .calculator-inputs,
  .calculator-breakdown{
    grid-template-columns:1fr;
  }
  .calculator-group,
  .calculator-results{
    padding:20px;
  }
}

/* Unified Support Operation walkthrough V1 */
.walkthrough-ready{position:relative}
.walkthrough-status{display:inline-flex;margin-top:18px;padding:7px 10px;border:1px solid rgba(98,168,255,.45);border-radius:999px;color:var(--accent);font-size:9px;font-weight:800;letter-spacing:.08em;text-transform:uppercase}
.walkthrough-actions{display:flex;flex-wrap:wrap;gap:10px;margin-top:22px}


/* Unified Support Operation walkthrough layout fix V1 */
.video-placeholder-screen.walkthrough-ready{
  display:flex;
  flex-direction:column;
  align-items:center;
  justify-content:center;
  gap:12px;
  min-height:320px;
  padding:32px 28px;
  text-align:center;
  overflow:hidden;
}

.video-placeholder-screen.walkthrough-ready > span:first-child{
  display:flex;
  align-items:center;
  justify-content:center;
  width:64px;
  height:64px;
  border:1px solid var(--accent);
  border-radius:50%;
  color:var(--accent);
  font-size:22px;
  flex:0 0 auto;
}

.video-placeholder-screen.walkthrough-ready > strong{
  max-width:320px;
  font-size:22px;
  line-height:1.28;
  margin:0;
}

.video-placeholder-screen.walkthrough-ready > small{
  max-width:340px;
  font-size:12px;
  line-height:1.45;
  color:var(--muted);
}

.video-placeholder-screen.walkthrough-ready .walkthrough-status{
  display:inline-flex;
  align-items:center;
  justify-content:center;
  max-width:100%;
  margin-top:4px;
  padding:8px 12px;
  border:1px solid rgba(98,168,255,.45);
  border-radius:999px;
  color:var(--accent);
  font-size:10px;
  line-height:1.2;
  font-weight:800;
  letter-spacing:.08em;
  text-transform:uppercase;
  white-space:normal;
  text-align:center;
}

@media(max-width:680px){
  .video-placeholder-screen.walkthrough-ready{
    min-height:280px;
    padding:26px 20px;
    gap:10px;
  }

  .video-placeholder-screen.walkthrough-ready > span:first-child{
    width:56px;
    height:56px;
    font-size:20px;
  }

  .video-placeholder-screen.walkthrough-ready > strong{
    font-size:20px;
    max-width:280px;
  }

  .video-placeholder-screen.walkthrough-ready > small{
    font-size:11px;
    max-width:290px;
  }

  .video-placeholder-screen.walkthrough-ready .walkthrough-status{
    max-width:240px;
    padding:7px 10px;
    font-size:9px;
    letter-spacing:.06em;
  }
}


/* Unified Support Operation walkthrough grid correction V2 */
.unified-video-placeholder{
  grid-template-columns:minmax(0,.72fr) minmax(0,1.28fr);
}

.unified-video-placeholder > *{
  min-width:0;
}

.video-placeholder-screen.walkthrough-ready{
  width:100%;
  max-width:100%;
  min-height:0;
  aspect-ratio:16 / 9;
  box-sizing:border-box;
}

@media(max-width:900px){
  .unified-video-placeholder{
    grid-template-columns:1fr;
  }

  .video-placeholder-screen.walkthrough-ready{
    width:min(100%,680px);
    margin-inline:auto;
  }
}

@media(max-width:680px){
  .video-placeholder-screen.walkthrough-ready{
    aspect-ratio:auto;
    min-height:280px;
  }
}


/* Unified Support Operation walkthrough card fit V3 */
.video-placeholder-screen.walkthrough-ready{
  aspect-ratio:auto;
  min-height:320px;
  overflow:visible;
  padding:28px 24px;
  gap:11px;
}

.video-placeholder-screen.walkthrough-ready > span:first-child{
  width:56px;
  height:56px;
  font-size:20px;
  flex:0 0 auto;
}

.video-placeholder-screen.walkthrough-ready > strong{
  max-width:310px;
  font-size:21px;
  line-height:1.28;
}

.video-placeholder-screen.walkthrough-ready > small{
  max-width:330px;
  font-size:11px;
  line-height:1.45;
}

.video-placeholder-screen.walkthrough-ready .walkthrough-status{
  margin-top:2px;
  max-width:190px;
  padding:7px 10px;
  font-size:9px;
  line-height:1.15;
}

@media(max-width:900px){
  .video-placeholder-screen.walkthrough-ready{
    min-height:300px;
  }
}

@media(max-width:680px){
  .video-placeholder-screen.walkthrough-ready{
    min-height:280px;
    padding:24px 18px;
  }

  .video-placeholder-screen.walkthrough-ready > strong{
    font-size:19px;
    max-width:260px;
  }

  .video-placeholder-screen.walkthrough-ready > small{
    max-width:270px;
  }
}
